Note: The job is a remote job and is open to candidates in USA. CGI is a leading IT and business consulting services firm, and they are seeking a seasoned Pega Senior Business Systems Analyst to join their team. The role involves bridging business UX ideas and Constellation reality, shaping work before it hits development, and preventing rework.
Responsibilities
- UX → Constellation Translation (Primary Responsibility)
- Convert business-defined UX concepts into:
- Case types, stages, and steps
- Views and view configurations
- Data objects and relationships
- Ensure designs align with Constellation patterns and constraints
- Challenge and refine UX designs that are not feasible in Constellation
- Case Design & Modeling
- Lead creation and refinement of:
- Case life cycles
- Personas and user journeys
- Data models (case + data objects)
- Simplify and standardize workflows to fit Constellation best practices
- Identify opportunities for reuse across case types
- App Studio Configuration Leadership
- Drive design and configuration using App Studio (not Dev Studio-first mindset)
- Define:
- Views (forms, fields, layouts)
- Assignments and processes
- Partner with SSAs to ensure clean handoff for any advanced logic
- Design Governance & Guardrails
- Enforce Constellation-aligned design decisions:
- Avoid unnecessary customization
- Prevent “Cosmos-style” UI thinking
- Ensure solutions adhere to:
- Pega guardrails
- Reusability and maintainability standards
- Act as the first line of defense before escalation to LSA
- Business Collaboration & Playback
- Facilitate:
- Design workshops
- Playback/demo sessions
- Translate business feedback into actionable configuration changes
- Educate stakeholders on:
- What Constellation can and cannot do
- Trade-offs in design decisions
- Collaboration with LSA & Engineering
- Partner with LSA on:
- Design decisions impacting architecture
- Data model alignment
- Work with SSAs/SAs to:
- Clarify requirements
- Ensure accurate implementation
- Identify when requirements require:
- Custom components
- Integration changes
- Backlog Shaping & Story Definition
- Create and refine user stories with:
- Clear acceptance criteria
- Constellation-aware design context
- Ensure stories are:
- Build-ready
- Free of ambiguity
- Prioritize work with product owners
Skills
- 6–10 years total Pega, with at least 1–2 real Constellation implementations, and strong BSA + App Studio experience
- Strong personal initiative, drive, motivated to learn
- Strong written and communication skills
- Banking experience
Benefits
- Competitive compensation
- Comprehensive insurance options
- Matching contributions through the 401(k) plan and the share purchase plan
- Paid time off for vacation, holidays, and sick time
- Paid parental leave
- Learning opportunities and tuition assistance
- Wellness and Well-being programs
Company Overview
Insights you can act on. Founded in 1976, CGI is among the largest IT and business consulting services firms in the world. It was founded in 1976, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is https://www.cgi.com/.Company H1B Sponsorship
CGI has a track record of offering H1B sponsorships, with 131 in 2026, 775 in 2025, 762 in 2024, 795 in 2023, 940 in 2022, 846 in 2021, 582 in 2020. Please note that this does not guarantee sponsorship for this specific role.