Note: The job is a remote job and is open to candidates in USA. Zencastr is seeking a People Operations Generalist to support the day-to-day administration and execution of their People Operations programs. The role involves managing employee onboarding, benefits administration, and compliance activities to enhance employee experiences.
Responsibilities
- Support employee onboarding and off-boarding activities
- Help manage employee and contractor onboarding and off-boarding logistics, including Slack invitations, Google Workspace setup, I-9 verification, policy acknowledgements, and document collection and employee file organization
- Help maintain employee and contractor records and ensure documentation is complete and organized
- Support the administration of employee benefit programs, maintaining accurate records of current plans
- Assist employees with routine benefits and payroll-related questions and direct complex issues to the appropriate resource
- Help maintain benefits documentation and support compliance-related activities
- Perform audits and administrative tasks related to employee benefits programs
- Maintain organized records of state registrations, account access, login credentials, and compliance documentation, ensuring information is accurate, up-to-date, and easily accessible
- Assist with annual compliance initiatives, including anti-harassment training and required employee notices
- Proactively monitor, track, and follow up on Deel notifications, outstanding tasks, and compliance requirements, escalating issues as needed to ensure timely completion
- Follow up on outstanding tasks and help ensure deadlines are met
- Support recurring company programs and employee experience initiatives, including iOS Parties, employee meetings, and offsites
- Help maintain the annual People Operations calendar and track key deadlines, programs, and compliance activities
- Coordinate invitations, RSVPs, catering, logistics, and event execution
- Create and maintain forms, templates, workflows, and process documentation
- Identify operational gaps and recommend process improvements to increase efficiency and consistency
- Provide responsive, high-quality support to employees, managers, contractors, and external partners
Skills
- 3-5+ years of experience in Human Resources, People Operations, Benefits Administration, Recruiting Operations, Office Operations, or a related field
- Experience supporting onboarding, employee lifecycle administration, benefits administration, compliance activities, or HR operations
- Strong organizational skills with exceptional attention to detail and follow-through
- Ability to manage multiple projects, deadlines, and administrative processes simultaneously
- Basic understanding of employee benefits, payroll processes, employment documentation, and compliance requirements
- Experience working with HR systems, Google Workspace, Slack, and project management tools
- Comfortable learning new systems and troubleshooting routine employee and contractor questions
- Proven ability to build documentation, organize information, and create repeatable processes
- Customer-service mindset with a genuine desire to support employees and create a positive employee experience
- Ability to work independently, take initiative, and operate effectively in a fast-paced startup environment
Benefits
- REMOTE
- Employee meetings, and offsites
- Catering
- Employee experience initiatives
- Support the administration of employee benefit programs
- Assist employees with routine benefits and payroll-related questions
Company Overview