Note: The job is a remote job and is open to candidates in USA. NetSuite is seeking a Principal Design Program Manager to join their Brand Experience team. This role involves managing complex design projects, collaborating with various partner teams, and ensuring successful delivery of creative initiatives.
Responsibilities
- Drive a range of complex and multi-disciplinary projects from kick-off through execution, including managing timelines and deadlines, running meetings, scheduling creative reviews, and being a primary liaison with partner teams
- Own massively complex global design initiatives and deliver them flawlessly
- Support the delivery and scale of sophisticated web and digital production projects including the optimization of process and workflow for a high functioning design and creative organization
- Provide transparency on design team activities to partner teams and manage expectations
- Work with partner teams to organize project requirements and drive to limit ambiguity
- Routinely communicate project statuses, clearly manage expectations
- Assess and manage risks, foresee and resolve bottlenecks, proactively escalate potential issues, and balance business needs versus technical constraints
- Work closely with Creative Directors to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity
- Work across teams to create strong relationships with stakeholders and senior leadership teams
Skills
- 10+ years operating as a project manager or producer in the creative and/or digital advertising industry (agency-side, design studio, or in-house)
- Experience managing complex, multi-discipline creative projects and marketing with multiple cross-functional partners, and ensuring successful delivery for all parties involved
- Excellent communication and organizational skills with the ability to prioritize, monitor and manage workload
- Able to identify and mitigate risk on projects
- Understanding of project management principles, creative process, and production workflows within a creative department or advertising agency
- Experience working with Project Management software. Wrike is a PLUS
- Experience leading multiple projects with fast timelines and different personalities
- Confident managing projects in a constantly evolving environment
- Thrive on direct, honest, and supportive communication
- Experience working with international territories/global stakeholders
- Excellent verbal and written communication skills
- Self-motivated and proactive with demonstrated creative and critical thinking capabilities
- Pro-active self-starter who anticipates needs, aligns with team members, and delivers a seamless experience to key partners and stakeholders
- Appreciation for new challenges and undefined projects
- Responsive and flexible to ever changing needs and environment while staying calm to effectively problem-solve and gain alignment among stakeholders
- Familiarity with creative and multimedia projects file formats and tools such as Adobe Creative Suite, Figma, etc
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Company Overview