Note: The job is a remote job and is open to candidates in USA. Feathr is a nonprofit marketing platform that helps organizations build meaningful connections with their communities. They are seeking a Principal Platform Engineer to serve as a technical anchor on the Platform Engineering Team, leading architectural decisions and driving complex initiatives while ensuring system reliability and security.
Responsibilities
- Lead the design and implementation of scalable, reliable, and secure system architecture across the platform
- Serve as a technical decision-maker on major infrastructure initiatives, ensuring choices are well-reasoned, documented, and aligned with long-term goals
- Identify and drive systemic improvements, proactively surfacing technical debt, reliability gaps, and opportunities to modernize
- Set and uphold engineering standards for the team, including documentation practices, incident response protocols, and operational hygiene
- Own and optimize cloud infrastructure, networking, and database systems for high availability and performance
- Implement and monitor security protocols to protect systems against vulnerabilities and maintain compliance with applicable standards
- Manage and continuously refine CI/CD pipelines to support reliable, efficient software deployments
- Lead incident response efforts, diagnosing issues quickly, coordinating resolution, and driving post-incident reviews that prevent recurrence
- Make meaningful, hands-on contributions to shared codebases, including tooling, automation, and systems improvements that go beyond configuration work
- Debug and resolve complex technical issues, providing direct support for environment setup and system optimization
- Develop and maintain internal tools and processes that improve team productivity and system reliability
- Partner with cross-functional teams to evaluate, integrate, and operationalize AI tooling across the organization
- Help establish infrastructure patterns and best practices that support AI adoption at scale
- Mentor and coach engineers on the platform team, providing technical guidance, thoughtful code review, and support for professional growth
- Help onboard new team members and contribute to building a culture of technical rigor and collaborative problem-solving
- Contribute to hiring efforts, participating in interviews and helping evaluate candidates against technical bar
- Create and maintain detailed, accessible documentation of systems, processes, and architectural decisions
- Perform regular audits and updates to ensure ongoing adherence to ISO, SOC, or other applicable compliance standards
- Work closely with software engineers, project managers, designers, and other stakeholders to ensure seamless integration and operational support for new features
- Collaborate with cross-functional teams to maintain consistent and reproducible development environments
- Participate in incident response efforts, helping to minimize downtime and ensure quick recovery from system disruptions
Skills
- 7+ years of experience in platform engineering, infrastructure management, or a similar role, with a track record of leading complex technical initiatives end to end
- Demonstrated experience owning and advancing system architecture; not just maintaining existing infrastructure, but meaningfully improving it
- Professional experience building APIs, writing production-grade scripts, and making substantive contributions to shared codebases beyond configuration and deployment work
- Proven ability to influence technical direction and mentor engineers without direct authority
- Experience collaborating with and presenting to non-technical stakeholders, translating infrastructure needs into business terms
- Deep expertise in cloud infrastructure, networking, and/or database management
- Strong technical expertise in cloud services, networking, and/or database management
- Solid understanding of security protocols, compliance frameworks, and operational best practices
- Advanced experience with CI/CD pipelines, containerization (e.g., Docker, Kubernetes), and infrastructure-as-code (e.g., Terraform, Ansible)
- Solid understanding of industry standards and compliance requirements, including ISO, SOC, or other relevant certifications
- Experience with Elasticsearch and SQL, for operational reporting and data visibility
- Experience with AI/ML tooling, LLM integrations, or cross-functional AI enablement initiatives
Benefits
- Fully Remote
- Health/ Dental/ Vision
- Paid Holidays/ Vacation/ Sick time
- Full vision, dental, and ~99% health insurance for employees
- Sick time off
- Vacation time off
- Extended Wintr Break
- Parental Leave
- Wellness Reimbursement Credit
- Home Office Stipend
- Professional Development Budget
- Team hangouts and events
Company Overview
Feathr is the Nonprofit Marketing Platform. Martech SaaS, vertically focused on charities and associations. It was founded in 2012, and is headquartered in Gainesville, Florida, USA, with a workforce of 51-200 employees. Its website is http://feathr.co.