Note: The job is a remote job and is open to candidates in USA. ShipMonk is a tech-powered growth partner for ecommerce brands, operating fulfillment centers across multiple countries. They are seeking an AI Enablement Program Manager to lead a company-wide initiative that empowers employees to effectively utilize AI tools in their work, ensuring responsible and confident usage across all departments.
Responsibilities
- Assemble and maintain a tiered AI curriculum—from "AI for everyone" foundations to role-specific tracks for engineering, CX, ops, and analytics. Keep it current as tools change, sourcing external content where it's faster than building
- Schedule and run recurring cohorts and workshops across both Prague and US time zones. Handle enrollment, logistics, materials, and follow-up so sessions actually happen and actually land
- Drive enrollment and make AI literacy a default expectation rather than an opt-in perk. Stand up a network of embedded "AI champions" in each team so the program scales beyond one person
- Maintain the catalog of approved AI tools and the sandboxes people learn in, and help people get access and get started
- Work with Security, Legal, and Platform to fold practical, safe-use guidance—data handling, approved tools, what not to do—into the curriculum, so the guardrails are taught, not bolted on
- Be the connective tissue between leadership's AI goals and the front line. Work with the department leads to spot high-leverage use cases and turn them into training that sticks
- Track enrollment, completion, active tool usage, and self-reported productivity, and report progress to leadership on a regular cadence—using the data to decide what to double down on and what to drop
Skills
- 2+ years of program management, project management training, enablement, L&D, or cross-functional programs
- Experience building or running learning programs (technical training, L&D, developer relations, or sales/CX enablement)
- Hands-on, current familiarity with modern AI tools—LLMs, AI assistants, prompting
- Comfortable working across Engineering, CX, Operations, Product, Finance, and People
- Ability to tailor the same material to very different audiences and earn credibility with each
- Ability to keep a program on the rails—calendars, enrollment, content, follow-through
- Ability to track whether the program is actually working
- Experience in logistics, supply chain, or e-commerce
- Familiarity with AI responsible-use or data-privacy basics
Company Overview
Company H1B Sponsorship