Note: The job is a remote job and is open to candidates in USA. Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions. As a Project Manager within the Service Delivery team, you will manage the entire delivery process for business customer orders, ensuring timely and high-quality service delivery while communicating effectively with customers throughout the project lifecycle.
Responsibilities
- Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services
- Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines
- Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle
- Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes
- Document dependencies and priorities clearly for efficient project execution
- Utilize hands-on delivery experience to drive successful outcomes for each project
- Demonstrate expertise in SDWAN Implementation, VoIP porting, and Internet circuit ordering with various carriers
- Takes on additional responsibilities and projects as needed to support the success of the team and organization
Skills
- Minimum of 5 years experience in the telecommunications industry
- Minimum of 5 years of experience in Service Delivery and/or Project Management
- Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
- Ability to document dependencies and priorities clearly
- Proficient in effectively managing third-party resources
Benefits
- Generous Medical, Dental, and Vision coverage for full-time employees
- Flexible time off
- 401k to help you save for the future
- Fun events at cool locations
- Free DoorDash lunches on Fridays
- Employee referral bonuses to encourage the addition of great new people to the team
Company Overview
CommandLink builds Next-Generation Software-Defined Hybrid Networks with integrated managed security. It was founded in 2012, and is headquartered in Bothell, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.commandlink.com/.Company H1B Sponsorship
CommandLink has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.