Note: The job is a remote job and is open to candidates in USA. SpotHero is a rapidly growing company focused on transforming the parking industry through technology. The Sales Coordinator role is essential for supporting the Regional Growth team by ensuring data integrity, pricing accuracy, and operational excellence across operator accounts.
Responsibilities
- Cleanup and maintain operator contact information, understanding the different roles - Location Contact Functions (LCFs) in Salesforce
- Enter new operator location information into the internal onboarding forms
- Review and validate external websites and Salesforce to understand accuracy of operator data to make updates and recommendations to the regional growth team where needed
- Reach out to existing operators by phone and email to verify information and make recommendations on ways to optimize their portfolio
- Audit maps, competitive websites, and operator websites to ensure we have the most up to date location availability and pricing information
- Understand competitive rates with internal reporting, websites, and external sources to make optimization recommendations to the growth team
- Work with their assigned regions on special projects as needed
Skills
- Demonstrated experience in sales support, customer service, operations, marketplace operations, revenue operations, customer support operations, or a related field
- Exceptional attention to detail, problem solving abilities, and organizational skills
- Comfortable working in spreadsheets, dashboards, and multiple operational systems simultaneously
- Ability to identify patterns, inconsistencies, and operational opportunities within data
- Excellent written and verbal communication skills with the ability to communicate and collaborate effectively with internal and external stakeholders
- Self-motivated, dependable, and able to manage repetitive, detail-oriented workflows with a high degree of accuracy
- Strong process discipline and documentation habits
Benefits
- A workplace recognized as CityLights award winner by 1871
- 2026 Best Places To Work by BuiltIn
- Most Loved Workplace Certified by the Best Practice Institute
- Recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.
- Providing an inclusive interview experience for everyone, including people with disabilities
- Reasonable accommodations to candidates in need of individualized support during the hiring process
- SpotHero is an equal opportunity employer
- Committed to building and supporting an inclusive environment for all
Company Overview