Note: The job is a remote job and is open to candidates in USA. Alliance Solutions Group is a dynamic company specializing in selling and implementing software solutions for the construction and real estate industries. They are seeking Sage Intacct Consultants to join their Implementation and Post Go Live/Technical Teams, where the role involves managing software implementation and providing ongoing technical support to clients.
Responsibilities
- Assist clients by successfully managing and implementing Sage Intacct following the prescribed implementation methodology
- Analyze and document system and business requirements
- Set up system and configure according to client requirements
- Develop test scripts for client’s testing phase
- Train end-users on the Sage Intacct system
- Make recommendations for new processes and procedures
- Develop reports and dashboards utilizing the Sage Intacct tools
- Set up and configure 3rd party integration tools
- Work closely with the sales team and other support team members to coordinate the completion of project tasks
- Provide regular written reports on project status for use internally and with clients
- Manage projects with ability to keep projects on time and on budget
- Provide technical support to clients as needed
- Provide input and contribute to the development of new processes and procedures for service delivery, including development of templates, documentation of best practices, and contribution to the knowledge base library
- Recognize functional capabilities and limitations for out of the box functionality as well as custom code and ISV solutions
- Participate in multiple engagements simultaneously while ensuring deadlines and quality expectations are being met
- Manage complex projects from beginning to end
- Research and/or escalate complex software issues to identify improvements and opportunities
- Work with developers and other team members to define client enhancement needs
Skills
- 1+ years experience with ERP software consulting/implementation, with preference given to experience with Sage Intacct
- High emotional intelligence
- Positive 'Can-Do' attitude
- Exceptional written and verbal communication
- Impeccable customer service skills
- Strong organizational skills
- Strong aptitude for ERP software products
- Ability to thrive in the dynamic atmosphere of a technical organization with a rapidly expanding client base
- Accounting background, including the ability to intelligently discuss accounting-related concepts
- Bachelor's degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field of study
- Experience with standard office software, including Office 365, OneNote, GoToMeeting
- Familiarity with ConnectWise ticketing software is a plus
Benefits
- Competitive compensation plan
- Medical, Dental, Vision coverage offered
- Supplemental insurance options available
- 401K Safe Harbor Match
- Paid Military Leave
- Paid Maternity Leave
- Generous personal time off policy
- Twelve Company paid holidays
- Flex Friday – off one Friday per month (not deducted from PTO)
Company Overview