Note: The job is a remote job and is open to candidates in USA. Mighty Networks is the world's leading platform for creators and brands to build thriving communities with courses, memberships, and live events. They are seeking a Sales Operations Specialist to manage the operational engine behind their revenue teams, including HubSpot management, dashboard building, and process improvement.
Responsibilities
- Prepare, review, and process contracts, order forms, and renewal agreements for Sales and Customer Success teams
- Track contract status through the sales and renewal cycle, coordinating with internal stakeholders as needed
- Perform data validation and quality audits within HubSpot across contacts, companies, and deal records
- Support internal user training for Sales and Customer Success teams on HubSpot best practices
- Build and maintain sales and CS dashboards in HubSpot tracking pipeline health, quota attainment, and renewal rates
- Respond to data requests from Sales, CS, and leadership with timely and accurate analysis
- Conduct sales cycle analyses, win/loss reviews, and rep productivity assessments
- Monitor data quality to ensure dashboard accuracy and reliability
- Evaluate current sales and renewal workflows and identify opportunities for automation or standardization
- Implement improvements using HubSpot workflows, sequences, and integrations to streamline the sales/renewal cycle
- Maintain process documentation, playbooks, and SOPs
- Issue and follow up on outstanding invoices via AR management system (Upflow)
- Communicate with customers via email on collections and work with Sales/Customer Success to resolve outstanding balances
Skills
- 2–4 years of experience in Sales Operations, Revenue Operations, or a similar role
- Solid hands-on experience with HubSpot CRM — data management, workflows, reporting, and sequences
- An analytical mindset with experience turning data into clear, actionable insights for stakeholders
- Strong attention to detail, particularly when it comes to contracts, data hygiene, and invoicing
- A process-oriented approach — you spot inefficiencies and follow through on fixing them
- Clear written communication skills, especially in cross-functional settings
- Some familiarity with AR or invoicing tools is a plus (we use Upflow)
- Comfortable working autonomously in a remote environment with a high degree of ownership
- Experience in a SaaS or tech company supporting a quota-carrying sales team
- Familiarity with community platforms, creator economy, or membership-based businesses
- Experience with HubSpot integrations (e.g., Zapier, Stripe, or billing tools)
- Background in win/loss analysis or sales productivity frameworks
Benefits
- A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking.
- Comprehensive benefits, including health, vision, dental, and paid time off.
- Clear opportunities for professional growth, including leadership pathways and skill development support.
Company Overview
Company H1B Sponsorship