Note: The job is a remote job and is open to candidates in USA. NTT DATA is a leading business and technology services provider, serving a significant portion of the Fortune Global 100. They are seeking a Salesforce Senior QA Analyst who will be responsible for testing Salesforce functionalities, validating changes for integration with a new MDM platform, and ensuring the quality of existing Salesforce processes.
Responsibilities
- Review business and technical requirements related to Salesforce MDM integration changes
- Create test scenarios, test cases, and test data for Sales Cloud, Service Cloud, and integration testing
- Validate Salesforce data model changes including objects, fields, relationships, validation rules, and page layouts
- Test API integrations between Salesforce and the new MDM system
- Perform functional testing, regression testing, integration testing, and user acceptance testing support
- Validate impacted Salesforce processes, including Flows, approvals, assignment rules, and automation
- Log, track, retest, and report defects using standard defect management tools
- Work closely with developers, business analysts, data teams, and client stakeholders
- Support test execution reporting and provide QA status updates
- Ensure Salesforce changes meet business requirements and quality standards
Skills
- 6+ years of strong QA experience with Salesforce Sales Cloud and/or Service Cloud
- 6+ years of experience writing test cases, test scripts, and test execution reports
- 6+ years of experience in Salesforce objects, fields, workflows, Flows, validation rules, and user profiles
- 6+ years experience testing integrations, APIs, and data synchronization scenarios
- 6+ years experience performing regression testing and defect validation
- 6+ years of experience with tools such as Jira, Azure DevOps, ALM, Zephyr, qTest, or similar
- Salesforce Platform Dev I certification
- Salesforce Administrator certification
- Salesforce Platform App Builder certification
- Must reside in the US
- Strong attention to detail and communication skills
- Experience testing MDM integrations or customer master data flows
- Experience with API testing tools such as Postman or SoapUI
- Exposure to test automation is a plus
Benefits
- Incentive compensation based on individual and/or company performance
- Company benefits including medical, dental, and vision insurance with an employer contribution
- Flexible spending or health savings account
- Life and AD&D insurance
- Short and long term disability coverage
- Paid time off
- Employee assistance
- Participation in a 401k program with company match
- Additional voluntary or legally required benefits
Company Overview
NTT DATA, Inc. is a trusted global innovator of business and technology services. It was founded in 1988, and is headquartered in Plano, Texas, USA, with a workforce of 10001+ employees. Its website is https://us.nttdata.com.