Note: The job is a remote job and is open to candidates in USA. Spreetail is a rapidly growing ecommerce company that empowers brands to increase their market share globally while enhancing operational efficiency. They are seeking a Senior Account Manager who will drive the growth of China-based brands in U.S. e-commerce by managing fulfillment across multiple marketplaces and advising on long-term growth strategies.
Responsibilities
- Drive brand growth by assessing the full GMV potential of each brand and building smart, competitive fulfillment contract models. Use market insights to identify realistic opportunities and maximize impact
- Translate long-term brand goals into clear, actionable steps and inspire teams, peers, and brand leaders to execute strategy at every touchpoint
- Own account health by monitoring daily performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, taking decisive action to keep brands thriving
- Forge strong relationships with business leaders at all levels, lead brand communications, manage feedback, and deliver projects with precision and excellence while always going above and beyond to provide a best-in-class brand experience
- Deliver insightful brand reporting with actionable recommendations, lead calls, track questions, drive follow-ups, and complete weekly business reviews to identify gaps and ensure results
Skills
- Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands
- Bachelor's degree in Business, Finance, Project Management, or Client Services
- 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, including project or account management experience, particularly with brands importing from China
- Proven ability to thrive in fast-paced environments, engaging confidently with client leaders at all levels, from C-level executives to support teams
- Strong independent and team management skills with creative problem-solving, exceptional writing, phone, and presentation abilities, and a focus on delivering results on time
Benefits
- Generous vacation policy
- Paid time-off for your wedding week
- Paid parental leave
- Support for parents of growing families
- Special gifts, swag store credit, or donations to a nonprofit of your choice
- Spreetail Spotlight Awards
- Affordable medical, dental and vision plans with coast-to-coast coverage
- Free telehealth and on-demand mental health resources
- Paid time off to do it (give back and make a social impact)
Company Overview