Note: The job is a remote job and is open to candidates in USA. TechSoup is a global nonprofit social enterprise helping NGOs access technology, resources, and funding. As a Senior CRM Developer/Engineer, you will design and implement the full technology stack for a global nonprofit enterprise operations platform, working closely with the IT team and various stakeholders.
Responsibilities
- Architect and build Functions-based microservices with production-grade reliability (message archiving, distributed locking, tiered retry, adaptive rate limiting)
- Develop and maintain Dynamics 365/Dataverse customizations: plugins, custom APIs, web resources, and data models
- Build and operate integrations across 6+ external systems (Box.com, Zendesk, NetSuite, IRS, CTP/XMAP, Onyx CRM and other Shared Tech Systems)
- Design configuration-driven rule engines enabling business teams to modify qualification and routing logic without code changes
- Implement security infrastructure
- Build ETL pipelines for regulatory compliance data (IRS revocation lists to SQL Server to CRM)
- Create bilingual implementations (C#/.NET + Python) of core services for flexibility and platform reach
- Manage cloud infrastructure: Azure Functions Elastic Premium plans, multi-slot deployments, storage queues, table storage
- Contribute to defining the plan & approach for team
- Quality results aligned with the enterprise architecture
- Work actively with the whole team in preparing documentation, improving tech team capabilities and sharing knowledge regarding past and future implementations
- Report, handle and verify defects
- Recommending appropriate actions for test results
- Close cooperation with Developers and DevOps daily
- Help troubleshoot issues
- Create logs to document testing phases and defects
Skills
- At least 3+ years' experience in similar position
- Experience in complex solutions in CRM Dynamics 365/Dataverse
- Experience in Azure Functions
- Experience in Azure Storage (Queues, Tables, Blobs)
- Experience in C#
- Experience in .NET Framework
- Experience in .NET 8
- Experience in Python
- Experience in JavaScript
- Experience in OAuth/SOAP/REST
- Experience in SQL Server/SSIS
- Experience in MSAL
- Experience in PowerShell
- Ability to think analytically and clearly present and justify opinions
- Desire for new challenges
- Ability to communicate freely in English (or on a communicative level, but want to develop in this area)
- Willingness to share knowledge and learn from others
Benefits
- This is fully remote role
Company Overview