Note: The job is a remote job and is open to candidates in USA. Toast is a company that creates technology to help restaurants and local businesses succeed in a digital world. They are seeking a Senior Manager of Organic Growth to drive non-paid growth strategies across various channels, leveraging data and experimentation to optimize customer engagement and acquisition.
Responsibilities
- Identify & Test Growth Levers: Design and run experiments to unlock organic acquisition and engagement opportunities across web, lifecycle, social, and product surfaces. Examples could include: 1) Defining our prospect lifecycle strategy (email and SMS) for our free tooling roadmap 2) Working with MOPs to enrich our prospect database and build personalized messaging at scale via AI 3) Partner with web on our on-site conversational experiences 4) Drive experimentation roadmap for content download forms/lead acquisition 5) Identify emerging channels or communities for Toast to begin off-site distribution experimentation
- Collaborate Across Teams: Partner with MOPs, web, content, SEO, brand, and analytics teams to translate insights into actionable growth strategies
- Leverage Data to Drive Action: Analyze performance data, user behavior, and search trends to prioritize high-impact opportunities
- Build Scalable AI -powered Growth Systems: Turn one-off wins into repeatable playbooks that enrich customer and prospect data, surface high-intent opportunities, and enable personalized engagement at scale
- Stay Ahead of Trends: Constantly explore new channels, algorithms, and formats — from AI search to niche social communities — to keep our growth engine ahead of the curve
Skills
- 10+ years of experience in Growth, demand generation or digital marketing, with a track record of measurable impact
- Familiarity with CRM/lifecycle channels (email, SMS, in-product messaging)
- Experience working with AI workflows and automation tools (i.e. Clay), analytics platforms, and A/B testing methodologies
- Deep understanding of how AI, content, data, and technology intersect to drive discovery and conversion
- Creative problem-solving mindset — thrives on testing, iterating, and scaling what works
- Strong cross-functional collaboration and communication skills
- Curiosity about the evolving digital landscape — including LLM-driven search, social algorithms, and content discovery innovation
Benefits
- Cash compensation (overtime, bonus/commissions if eligible)
- Equity
- Benefits
- Learning new AI tools
- Hybrid work model that fosters in-person collaboration while valuing individual needs
- Reasonable accommodations for persons with disabilities to enable them to access the hiring process
Company Overview
Company H1B Sponsorship