Note: The job is a remote job and is open to candidates in USA. CivicActions is a mission-minded company focused on helping the government deliver better services through modern software practices. They are seeking a Senior Product Manager to translate product vision into prioritized deliverables and manage the end-to-end success of digital products that integrate user needs with client stakeholder goals.
Responsibilities
- Build strong relationships with the project team, our clients, and everyone within the product management practice area, creating trust and guiding decision-making. Act as a confident consultant to guide clients toward evidence-based, human-centered product decisions
- Work and collaborate with an agile team of engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverables
- Facilitate client meetings to understand product users, priorities, product principles, and features, and gather their feedback and buy-in. Confidently take charge to drive consensus when handed vague feedback or rigid, top-down mandates
- Make decisions about priorities, complexity, user needs, business value, and timelines to define and maintain a single source of truth product roadmap that integrates both UX discovery and engineering execution
- Own the product backlog, ensuring it aligns with the scope and vision outlined in the product roadmap through refinement and beyond
- Be a champion of the user experience and cultivate a collaborative, mission-driven team culture
Skills
- Must pass a federal background check
- Nine (9) years of experience in roadmapping and shipping successful digital products in an agile environment
- Bachelor degree or equivalent of four (4) additional years of digital services experience
- Certification in Product Management with a focus on IT, Agile, or similar
- Experience managing communications and expectations between a high-performing team and multiple client stakeholders
- Experience with the end-to-end operational process of guiding a product or service throughout its entire product life cycle
- Demonstrated ability to communicate and operationalize best practices while developing products and services
- Experience with Agile
Benefits
- Fully remote work (always)
- Comprehensive medical, dental, vision, life, and disability coverage for employees, with company contributions toward dependent coverage
- 401(k) with a 3% company contribution
- Flexible time off policy
- 12 weeks paid parental leave
- Annual professional development stipend, $1,200
- Annual technology stipend, $820
- Employee growth plans, appreciation programs, and company summits to support connection and career development
Company Overview
CivicActions provides digital government services to federal, state and local agencies. It was founded in 2004, and is headquartered in Berkeley, California, USA, with a workforce of 51-200 employees. Its website is https://civicactions.com.