[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Veracross is a SaaS-based School Information Systems provider focused on independent K-12 schools worldwide. They are seeking a Senior Product Manager to oversee the admissions journey, ensuring a seamless experience from inquiry to enrollment, while collaborating with various teams and utilizing metrics to improve the product.

Responsibilities

• End-to-end admissions flow. Inquiry, application, review and decisioning, enrollment contracts, and re-enrollment through financial aid decisions— owned as a single connected journey, not a set of disconnected forms
• Integrations and handoffs. Clean connections between admissions, enrollment, financial aid, billing, and the student record — so a family is one family, not five
• Discovery and roadmap. Spend time with admissions directors, business managers, and enrollment teams to understand the work, define the problems worth solving, and ship in priority order
• Metrics that matter. Funnel conversion, application completion, time-to-decision, financial aid turnaround, re-enrollment yield — and the operational metrics that tell us our product is actually saving schools time
• Cross-functional partnership. Day-to-day work with engineering and design on your squad, plus close partnership with customer success, support, implementation, sales, and marketing

Skills

• 3-5 years of product management experience shipping software to real users, ideally B2B SaaS
• A track record of owning a product area end to end — discovery, scoping, shipping, and iterating based on what you learn
• Strong customer instincts. You spend real time with users, write down what you hear, and can tell the difference between a feature request and the underlying problem
• Comfort with workflow-heavy products. You can hold a multi-step, multi-stakeholder process in your head and reason about where it breaks
• Data fluency. You can pull your own numbers, build a basic funnel, and use metrics to prioritize — not just to report after the fact
• Clear, concise writing. PRDs that engineers want to build from. Updates that stakeholders actually read
• A bias toward shipping. You'd rather get something useful in front of customers and learn than perfect a spec for another month
• Authorized to work in the US
• Experience in EdTech, K-12, higher ed, or another mission-driven domain
• Familiarity with admissions, enrollment, or financial aid processes — as a PM, an operator, or a former school employee
• Experience with complex calculation engines, eligibility logic, or workflow products with branching states
• Comfort working closely with finance or business office stakeholders

Benefits

• 3 weeks of vacation per year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• 56 Hours of paid sick leave annually
• Top tier benefits -
• Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits

Company Overview