Note: The job is a remote job and is open to candidates in USA. Pinpoint Applicant Tracking System is a high-growth HR tech company focused on transforming recruitment processes. They are seeking a Senior Product Manager to own the Marketplace vertical, which is essential for driving net revenue retention through upsell features and commercial modeling.
Responsibilities
- Own end-to-end delivery for Marketplace features: discovery, spec, build, ship, and iterate
- Analyse existing Marketplace features and find opportunities to improve adoption and revenue
- Use commercial modelling as the primary evidence in roadmap prioritisation, not gut feel, not a feature wish list
- Build pricing and packaging proposals for new and existing upsell features: understand costs (including AI call costs and third-party licensing), model revenue potential, and present a credible plan
- Evaluate build vs. buy decisions with vendors and partners. Scope what we'd need to build ourselves, find out what third parties charge, and make a defensible recommendation
- Work directly with the CFO to build and evolve the upsell line of Pinpoint's financial model
- Own the financial performance of the Marketplace vertical, not just track it, but understand the model behind it
- Conduct customer interviews, validate hypotheses, and synthesise insights into clear product decisions
- Maintain a clear, prioritised roadmap and be able to explain why things are in the order they're in
- Create clear specs, user stories, and acceptance criteria that engineering can move on confidently
- Present roadmap and commercial decisions to senior leadership
- Track meaningful metrics and proactively surface performance insights, not just report what happened
- Drive cross-functional alignment across Engineering, Design, CS, and Sales
Skills
- Direct PM experience in B2B SaaS, owning features end-to-end from discovery through to post-launch iteration
- Proven experience building pricing and packaging models for SaaS features: understanding cost inputs (licensing, API calls, infrastructure), revenue potential, and how to structure what you charge
- Experience evaluating build vs. buy decisions with external vendors or partners, not just theoretically, but actually doing it
- Understanding of upsell and NRR mechanics in B2B SaaS. You know why a number is what it is, not just what the number is
- Ability to defend roadmap decisions under pressure: structured, evidence-led, able to hold your own in senior leadership discussions
- Strong written communication. We value structured written thinking highly. How you write is how we'll assess how you think
- Comfortable with ambiguity and able to build structure from scratch
- Experience working at a startup or scale-up, ideally sub-500 employees. If your entire career has been at large enterprise companies, this is likely a stretch
- Has launched and grown an upsell or credit-based feature and can talk to both the commercial model and what actually happened
Benefits
- Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
- Unlimited holidays – Take the time you need to rest and recharge
- Mental health support – Unlimited, immediate access to professional counseling via Spill
- Retirement contributions – 401k or pension contributions depending on your location
- Remote-first – Work where you’re most productive, with flexibility and trust as the default
- Equity with real upside – Share in the long-term value you help create
- Fully paid parental leave – Up to 16 weeks of paid leave for new parents
- Learning budget – Annual funds for courses, books, or anything that supports your growth
Company Overview
Pinpoint is the ATS that simplifies complex hiring for mid to enterprise level organizations managing multiple types of hiring. It was founded in 2018, and is headquartered in St. Helier, NA - Jersey, JEY, with a workforce of 51-200 employees. Its website is https://www.pinpointhq.com.