Note: The job is a remote job and is open to candidates in USA. NetSuite is part of Oracle Health, focusing on innovative solutions for medication administration in healthcare settings. The Senior Product Manager will lead efforts to enhance medication administration workflows, collaborating with various stakeholders to define product requirements and drive product development.
Responsibilities
- Contribute to the strategic direction and roadmap for medication administration capabilities across the Oracle Health platform. Identify opportunities to improve workflow efficiency, patient safety, clinician satisfaction, and operational effectiveness
- Translate customer needs, regulatory requirements, and market opportunities into clear product requirements, user stories, and acceptance criteria. Partner closely with engineering and UX teams throughout the development lifecycle
- Develop deep understanding of medication administration workflows including barcode medication administration (BCMA), medication scanning, medication scheduling, infusion management, documentation, exception handling, and clinical communication. Ensure solutions align with real-world nursing practice
- Engage directly with nurses, pharmacists, physicians, clinical informaticists, and healthcare executives to understand workflow challenges, validate solutions, and gather feedback. Act as the voice of the customer throughout product development
- Champion patient safety initiatives by identifying opportunities to reduce medication errors, improve compliance with medication administration policies, and enhance clinical decision support during medication administration workflows
- Partner with engineering, UX, clinical informatics, interoperability, quality assurance, consulting, and customer-facing teams to deliver high-quality solutions that meet customer and market needs
- Drive modernization initiatives focused on improving usability, mobility, automation, and workflow efficiency. Evaluate emerging technologies, including AI and intelligent automation, to identify opportunities that create measurable value for clinicians
- Ensure product capabilities support applicable healthcare regulations, accreditation standards, medication safety practices, and security requirements while maintaining flexibility across diverse healthcare organizations
- Support release planning, customer readiness activities, documentation, training efforts, and adoption strategies. Measure outcomes and continuously improve products based on customer feedback and usage data
- Maintain awareness of healthcare industry trends, nursing informatics practices, medication safety initiatives, competitor offerings, and evolving technology standards to inform product decisions and roadmap priorities
Skills
- 5+ years of Product Management experience, including ownership of product requirements, roadmap execution, and cross-functional product delivery
- Experience defining product requirements, user stories, acceptance criteria, and workflow documentation for software products
- Experience partnering with engineering, UX, quality assurance, and other cross-functional teams throughout the product development lifecycle
- Strong stakeholder management and communication skills, including experience working directly with customers and business stakeholders
- Demonstrated ability to balance strategic priorities with execution responsibilities while managing multiple concurrent initiatives
- Bachelor's degree or equivalent practical experience
- Experience in Healthcare IT, Clinical Informatics, Nursing Informatics, Pharmacy Informatics, Electronic Health Records (EHRs), or related healthcare technology domains
- Knowledge of medication administration workflows, medication safety principles, medication management systems, or clinical workflow applications
- Experience translating complex clinical requirements into software solutions
- Experience supporting enterprise healthcare customers and large-scale healthcare technology implementations
- Experience with barcode medication administration (BCMA), infusion management, smart device integrations, interoperability standards, or related clinical technologies
- Familiarity with AI-enabled healthcare workflows and clinical decision support technologies
- Experience working within Agile software development environments
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
Company Overview
NetSuite is cloud computing company dedicated to delivering business applications over the internet. It was founded in 1998, and is headquartered in Redwood Shores, California, USA, with a workforce of 10001+ employees. Its website is https://www.netsuite.com/portal/home.shtml.