Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace dedicated to reducing the cost and complexity of borrowing for Americans. They are seeking a Senior Software Engineer to develop scalable backend services for their unified communications platform and collaborate with various teams to enhance customer engagement through innovative solutions.
Responsibilities
- Design and build scalable backend services that power our unified communications platform across SMS, email, push, and future channels
- Develop systems for real-time, event-triggered messaging and self-serve marketing automation and experimentation capabilities
- Translate large, complex datasets into high-leverage marketing capabilities through APIs, streaming pipelines, and reverse ETL workflows
- Partner closely with product managers, lifecycle marketing, data insights, analytics, and data platform teams to define requirements and deliver impactful, data-driven solutions
- Lead medium-sized projects independently—proactively identifying risks, managing ambiguity, and driving execution from design through launch
- Strengthen our engineering culture by improving system reliability, accelerating iteration, and clearly communicating technical trade-offs to cross-functional stakeholders
Skills
- Bachelor's degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 4 years of experience
- Experience building and operating microservices and APIs in a cloud environment (preferably AWS)
- Proficiency in at least one backend language such as Kotlin, Java, Ruby, or Python
- Demonstrated ability to independently execute on projects, navigate ambiguity, and collaborate effectively with cross-functional partners
- Excellent written and verbal communication skills with the ability to work in a distributed team
- Experience supporting Marketing, Growth, or GTM teams, particularly in environments involving CDPs, customer segmentation, or campaign orchestration
- Experience with reverse ETL tools (e.g., Hightouch, Census), data pipeline tooling (e.g., Airbyte, Fivetran, Databricks), or marketing automation platforms (e.g., Iterable, Braze, or Salesforce Marketing Cloud)
- Familiarity with real-time event streaming systems and high-throughput messaging architectures
- Experience integrating with third-party APIs and building systems that ingest, transform, and expose large volumes of data
- Track record of leading medium-to-large projects and contributing to system design decisions with long-term platform impact
Benefits
- Target bonuses
- Equity compensation
- Generous benefits packages (including medical, dental, vision, and 401k)
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Company Overview