Note: The job is a remote job and is open to candidates in USA. CLEAR is a company focused on creating frictionless experiences for its members. As a Sales and Service Representative, you will engage with travelers to drive membership growth and provide exceptional customer service while achieving sales targets.
Responsibilities
- Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments
- Deliver Exceptional Customer Service: Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing any inquiries
- Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures
- Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets by consistently enrolling new members through proactive engagement and effective sales techniques
- Demonstrate adaptability in learning and selling a variety of products and services, with the ability to quickly pivot between offerings based on customer needs and operational priorities
Skills
- Must be 18 years of age or older
- High school diploma or GED equivalent required
- Open availability and flexibility – ability to work various shifts including weekends and holidays
- Ability to stand for up to 8 hours per day
- Completion of all required airport and government security screening processes, including SIDA badge eligibility. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment
- Ability to frequently lift and move luggage weighing up to 50 pounds and push occupied wheelchairs for extended distances within the airport
- Must be able to stand, walk, bend, reach, and perform other physical tasks associated with assisting customers in an airport setting
- Prior experience in sales or customer service is a plus, but we will provide the training to help you succeed!
Company Overview