Note: The job is a remote job and is open to candidates in USA. eHealth, Inc. is dedicated to guiding consumers through their health insurance options, striving for transparency and trust. The Sr. Analytics & Insights Analyst will be a strategic partner for business leaders, leveraging data to drive decision-making and optimize performance across various departments, while mentoring junior analysts.
Responsibilities
- Lead analytical initiatives that support enterprise-level strategic priorities, including sales performance optimization, customer acquisition and retention strategy, and channel attribution modeling
- Partner closely with business stakeholders to define analytical goals and requirements, and translate ambiguous business questions into structured, data driven analysis
- Design and develop advanced analytical models using statistical and predictive techniques (e.g., regression, clustering, classification, time series forecasting) to evaluate performance and inform business strategies
- Create and manage KPI dashboards and reporting tools that provide real-time visibility into the performance of marketing campaigns, sales channels, and customer cohorts
- Mentor junior analysts, reviewing their work for analytical rigor, clarity, and business relevance
- Transform large, complex datasets into actionable insights, clearly communicating findings through storytelling and visualizations using BI tools (e.g., Tableau, Excel)
- Collaborate with data engineering teams to define data architecture and pipelines that align with analytical and reporting needs
- Conduct deep-dive analyses on customer behaviors, product performance, and retention activity effectiveness to uncover trends and provide recommendations
Skills
- Bachelor's degree in a quantitative or technical field (e.g., Mathematics, Economics, Statistics, Computer Science, Data Science)
- 5+ years of experience in a business analytics role, ideally within a direct-to consumer environment
- Advanced proficiency in SQL, with demonstrated ability to manipulate large datasets, build automated workflows, and conduct statistical analyses
- Strong understanding of statistical methods, experimental design (e.g., A/B testing), and modeling techniques, and ability to apply them to business problems
- Proven experience with BI and data visualization tools such as Tableau and Excel to communicate insights clearly and impactfully
- Prior experience in the Medicare, ACA Health, or broader health insurance industry
- Experience with customer retention modeling, lead funnel analysis
- Excellent verbal and written communication skills, with a demonstrated ability to explain technical findings to non-technical audiences
- A proactive mindset for mentorship, cross-functional collaboration, and continuous improvement of business outcomes through data
Benefits
- Medical, dental and vision beginning on your first day of employment
- 401K with matching
- Tuition reimbursement
- Employee stock purchase program
- 12 company paid holidays and flexible time off (PTO for non-exempt)
- An annual performance bonus
Company Overview
For nearly 30 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford, using data, artificial intelligence and a consumer-first approach to help people quickly and effectively compare insurance options. It was founded in 1997, and is headquartered in Mountain View, California, USA, with a workforce of 1001-5000 employees. Its website is http://ehealthinsurance.com.Company H1B Sponsorship
eHealth, Inc. has a track record of offering H1B sponsorships, with 10 in 2026, 21 in 2025, 22 in 2024, 23 in 2023, 49 in 2022, 31 in 2021, 18 in 2020. Please note that this does not guarantee sponsorship for this specific role.