Note: The job is a remote job and is open to candidates in USA. ISACA is a global organization that champions trust in technology and supports a community of over 195,000 members. The Senior Market Intelligence and Business Analytics Manager will establish and lead a strategic intelligence and business analytics capability to support enterprise decision-making, integrating external and internal data to inform strategic planning and investment decisions.
Responsibilities
- Build and continuously evolve the market intelligence capability to support cross-functional teams and leadership through market insights, competitive analysis and strategic communication
- Actively monitor competitive landscape, regulatory changes, and industry shifts relevant to ISACA's business
- Actively monitor and synthesize information from industry sources, analyst reports, customer research, regulatory bodies, and competitive announcements
- Develop and maintain comprehensive intelligence products such as opportunity sizing analyses, market scenarios, and trend assessment that inform strategic planning and decision-making
- Design and deploy interactive dashboards and reporting platforms that provide teams with real-time access to market data, competitive positioning and industry trends
- Drive market- and intelligence-based analyses and recommendations that support enterprise strategy, partnership assessments, and portfolio decision-making
- Leverage AI-first methodologies and modern tools (for example Claude, ClaudeCoWork, and other AI models) to accelerate intelligence gathering, analysis and presentation
- Synthesize internal business performance data with external market intelligence to identify trends, opportunities, and risks with strategic implications
- Provide continuous, proactive support to the Board and Executive Team in understanding competitive moves, market dynamics, and their implications for organizational strategy and positioning
- Translate complex market data and competitive intelligence into clear, actionable recommendations for senior leadership through written materials, presentations, and strategic discussions
- Drive the integration of market intelligence into ISACA's strategic planning process, ensuring that competitive and market insights inform annual planning, portfolio prioritization, and investment decisions
- Partner cross-functionally with commercial, product, and operating teams to understand decision-making needs and continually improve how intelligence is analyzed, synthesized, and presented to executive leadership
- Build and cement market intelligence and data-driven decision-making as a key organizational capability within ISACA, establishing best practices, frameworks, and governance for ongoing intelligence operations
- Develop financial models, market scenario analyses, and forecasting models that support strategic planning, portfolio prioritization, and investment decision-making
- Design and implement KPI frameworks, dashboards, and reporting approaches that provide visibility into business performance and support organizational planning
- Analyze and synthesize multiple internal and external data sources to generate defensible, actionable insights that drive high-quality business decisions
Skills
- Bachelor's degree in business, economics, finance, statistics, data analytics, or equivalent combination of education and experience
- 8+ years of progressive experience in strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles, including hands-on experience developing financial models, forecasts, scenario analyses, market sizing, and business cases
- Hands-on experience with BI/dashboarding and data visualization (e.g., Power BI, Tableau, or similar)
- Demonstrated ability to build Excel-based financial models, including forecasting, scenario modeling, market sizing, and business cases
- Experience structuring ambiguous problems, synthesizing multiple data sources, and delivering defensible, decision-ready insights
- Proven track record communicating with senior leaders via executive-ready presentations/memos and clear recommendations
- Ability to lead the development of actionable insights by connecting market intelligence, business performance data, and strategic context to support enterprise decision-making
- Strong ability to communicate complex findings and strategic recommendations clearly and effectively to senior leaders through concise written materials, presentations, and discussions
- Experience designing KPI frameworks, dashboards, and reporting approaches that improve visibility into business performance and support organizational planning and prioritization
- Ability to develop forecasting, financial, and scenario models that inform investment decisions, portfolio management, and strategic planning
- Demonstrated ability to analyze and synthesize multiple internal and external data sources to generate defensible insights and support high-quality business decisions
- Knowledge of market analysis, competitive monitoring, and trend evaluation, with the ability to translate external developments into strategic implications and recommendations
- Advanced degree (e.g., MBA, MS in Analytics/Data Science, Economics, Finance, or related)
- 10+ years of progressive experience in one or more of: strategic/competitive intelligence, strategy, business intelligence/analytics, corporate strategy, management consulting, strategic finance, or similar insight-oriented roles
- 5+ years of management and/or project leadership experience, with demonstrated success leading strategic initiatives
- Experience in membership organizations, credentialing, education, professional services, or other information-rich environments where market shifts affect portfolio decisions
- Working knowledge of SQL and/or analytics languages/tools (e.g., Python, R, SPSS) for querying, data modeling, or statistical analysis
- Experience supporting partnership evaluation, portfolio strategy, strategic finance, or investment prioritization
- Domain familiarity with cybersecurity, digital trust, IT governance, risk, or audit markets
- Strong understanding of AI, its potential roles in solving business problems, and the future trajectory of AI capabilities
- CBIP (Certified Business Intelligence Professional)
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