Note: The job is a remote job and is open to candidates in USA. Nektar Therapeutics is seeking a Staff Desktop Systems Administrator to provide advanced technical support and manage endpoint administration in a Microsoft environment. The role involves diagnosing complex issues, maintaining security standards, and leading IT projects to enhance productivity and service delivery.
Responsibilities
- Serve as the highest escalation point for desktop, laptop, mobile device, and peripheral issues in Nektar’s Microsoft Environment
- Diagnose and resolve complex hardware, software, and network connectivity problems
- Perform root‑cause analysis and implement long‑term corrective actions
- Manage and optimize endpoint management platforms (e.g., Intune, Autopilot)
- Maintain and enforce endpoint security standards, including antivirus, encryption, and compliance policies
- Support Active Directory, Azure AD, and identity‑related services
- Administer collaboration tools such as Microsoft 365, Teams, and Exchange Online
- Assist with network troubleshooting (LAN/WAN/Wi‑Fi/VPN) in partnership with Nektar’s Infrastructure Team
- Develop and maintain documentation, knowledge base articles, and SOPs
- Lead onboarding/offboarding processes, ensuring seamless user provisioning
- Identify opportunities to automate repetitive tasks and improve service delivery
- Lead or contribute to IT projects such as hardware refreshes, security initiatives, cloud migrations, and system upgrades
- Evaluate new technologies and recommend solutions that enhance productivity and security
Skills
- 5–7+ years of experience in desktop support, endpoint administration, or IT systems support
- Expert‑level troubleshooting skills across Windows and IOS Platforms
- Strong experience with endpoint management tools (Intune, Autopilot)
- Solid understanding of Active Directory, Azure AD, Group Policy, and identity management
- Proficiency with Microsoft 365 administration
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN)
- Experience with scripting or automation (PowerShell preferred)
- Strong documentation, communication, and customer‑service skills
Benefits
- Annual performance bonus in accordance with the terms of the applicable plan, depending in part on company and individual performance and at the Company’s discretion
- Health Insurance (Medical/Dental/Vision)
- Disability Insurance
- Holiday Pay
- Paid Time Off (PTO)
- 401(k) Match
- Employee Stock Purchase Plan
- Wellness Programs
- Parental Leave Benefits (in accordance with the terms of applicable plans)
Company Overview
Nektar Therapeutics develops therapeutics based on its advanced polymer conjugate chemistry technology platform. It was founded in 1990, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.nektar.com.Company H1B Sponsorship
Nektar Therapeutics has a track record of offering H1B sponsorships, with 1 in 2026, 2 in 2025, 1 in 2024, 3 in 2023, 14 in 2022, 15 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.