Note: The job is a remote job and is open to candidates in USA. Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. As a Staff Technical Program Manager for Stord Labs, you will own the operational backbone of a high-velocity innovation program, ensuring that ideas move seamlessly from hypothesis to physical testing to scalable deployment across Stord’s fulfillment network.
Responsibilities
- Own and govern the end-to-end experimentation pipeline. Ensure every initiative begins with a clearly defined hypothesis, measurable success criteria, and structured evaluation framework. Enforce disciplined kill/scale decisions based on performance outcomes
- Serve as the primary integration point between the five-person Stord Labs team and broader enterprise stakeholders, including product, engineering, operations leadership, and warehouse operations teams executing physical workflows
- Facilitate decision-making between operations and product leadership to transition validated technologies from lab environments into live production pilots and eventually enterprise-scale deployment
- Own and sequence a prioritized experimentation pipeline spanning robotics, automation, AI systems, and operational design improvements, balancing internal development and external vendor evaluations
- Coordinate technical and operational engagement with frontier AI organizations, robotics providers, and academic institutions (including partners such as Georgia Tech) to test and validate next-generation logistics capabilities
- Oversee integration testing across third-party automation systems, internal software platforms, human operators, and Stord’s WMS/OMS ecosystem
- Develop structured deployment frameworks and operational playbooks to ensure successful translation of validated lab innovations (e.g., co-mingled inventory strategies, multi-pass picking, predictive replenishment) into production environments
- Partner with Marketing and Product teams to execute customer demo days and executive showcases highlighting emerging capabilities and validated innovations
- Coordinate co-funded pilot programs with enterprise customers to test real operational challenges within the lab prior to broader rollout
Skills
- Bachelor's degree in Computer Science, Industrial Engineering, Supply Chain, or a related technical discipline
- 8+ years of experience in Technical Program Management, Engineering Management, or complex cross-functional delivery roles
- Demonstrated experience managing hardware/software integration programs in operational or logistics environments
- Strong domain knowledge of supply chain systems, warehouse automation, robotics integration, or fulfillment operations
- Proven experience leading vendor management processes, including RFPs, evaluation frameworks, and strategic partnership development
- Strong execution discipline across agile, sprint-based, or similar iterative delivery methodologies
- Prior experience in innovation labs, R&D environments, or advanced manufacturing/automation programs
- Familiarity with warehouse data ecosystems and system architectures (WMS, OMS, WES, WCS)
- Exposure to data science, simulation, or digital twin initiatives supporting operational optimization or AI-driven forecasting
Company Overview
Stord provides commerce enablement software and logistics services for e-commerce and omnichannel brands. It was founded in 2015, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.stord.com.Company H1B Sponsorship
Stord has a track record of offering H1B sponsorships, with 2 in 2026, 5 in 2025, 4 in 2024, 2 in 2023, 7 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.