Note: The job is a remote job and is open to candidates in USA. Quivera Enterprises, LLC is seeking an experienced Information Technology Specialist III / System Administrator III to provide advanced operational and infrastructure support for a mission-critical enterprise datacenter environment. This position serves as a senior technical resource responsible for maintaining the availability, security, and performance of enterprise systems across Microsoft Windows, Linux, and VMware environments.
Responsibilities
- Administer, maintain, and support enterprise Microsoft Windows and Linux server environments
- Perform daily systems administration activities, including server maintenance, patch management, account administration, monitoring, and issue resolution
- Provide Tier III operational and technical support for escalated infrastructure incidents
- Execute enterprise backup, recovery, and disaster recovery procedures for Data Operations Center (DOC) systems
- Perform hardware and software upgrades, system configuration, resource allocation, performance tuning, and capacity planning
- Administer and troubleshoot VMware virtualization infrastructure
- Monitor enterprise systems utilizing Microsoft management tools and datacenter monitoring solutions
- Support physical datacenter operations, including environmental monitoring systems, DCIM applications, and physical security technologies
- Develop, maintain, and update technical documentation, standard operating procedures (SOPs), system diagrams, and project documentation
- Develop and maintain automation scripts using PowerShell, Visual Basic, .NET, C#, or other scripting languages to improve operational efficiency
- Lead infrastructure implementation projects, system upgrades, migrations, and operational improvement initiatives
- Coordinate technical activities across multiple departments and project teams
- Analyze and resolve highly complex infrastructure issues with minimal supervision
- Serve as a Subject Matter Expert (SME) for enterprise datacenter technologies, infrastructure standards, and operational best practices
- Participate in system maintenance windows, scheduled upgrades, and emergency response activities as required
- Ensure compliance with organizational security standards, policies, and applicable federal regulations
- Maintain accurate documentation of incidents, changes, configurations, and system performance metrics
- Provide technical mentoring and guidance to junior support personnel when appropriate
- Perform other duties as assigned
Skills
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related technical discipline, or an equivalent combination of education and experience
- Minimum of five (5) years of progressively responsible experience administering enterprise server infrastructure
- Extensive experience supporting enterprise datacenter operations
- Strong knowledge of Microsoft Windows Server operating systems
- Strong knowledge of Linux operating systems
- Hands-on experience administering VMware virtualization environments
- Experience supporting enterprise backup and recovery operations
- Knowledge of Data Center Infrastructure Management (DCIM) platforms
- Experience supporting physical datacenter monitoring and security systems
- Experience using Microsoft enterprise management tools
- Ability to develop scripts utilizing PowerShell, Visual Basic, .NET, C#, or similar scripting languages
- Strong analytical, troubleshooting, and problem-solving skills
- Demonstrated ability to lead infrastructure projects
- Excellent written, verbal, and interpersonal communication skills
- Ability to work independently with minimal supervision
- U.S. Citizenship required
- Ability to successfully obtain and maintain all required government background investigations and system access
- Associate Degree, certificate from a technical training institute, or combination of education and equivalent experience
- Minimum of 5 years of IT experience (with at least 3 years supporting IT at the server/data center level)
- Experience supporting federal government information technology environments
- Experience supporting Indian Health Service (IHS) enterprise infrastructure
- Familiarity with federal cybersecurity and operational compliance requirements
- Experience working within shared services or multi-tenant enterprise datacenter environments
- Knowledge of ITIL service management principles
- Experience supporting enterprise storage, virtualization, and cloud technologies
- Experience with enterprise monitoring, automation, and infrastructure optimization initiatives
- Experience supporting EHR platforms (RPMS, VA VistA, DoD CHCS, or similar federal healthcare systems)
- Experience with DCIM tools, enterprise monitoring systems, and automation frameworks
- Industry certifications in system administration, virtualization, or information security
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