Note: The job is a remote job and is open to candidates in USA. TeamViewer is a leading Digital Workplace platform that connects people with technology. The Team Manager, Solution Engineering leads a high-performing team of Solutions Engineers across the Americas, ensuring operational excellence and strategic alignment with internal Sales and Business Leadership.
Responsibilities
- Oversee project timelines, resource allocation, and risk mitigation for timely solution delivery
- Act as the main liaison with Sales and Business Leaders, aligning technical pre-sales with business goals and providing strategic input
- Collaborate with Product, Engineering, and Marketing to drive cross-functional success
- Drive adoption of value-based selling frameworks such as MEDDPICC, Solution Selling and ensure consistency in execution of pre-sales methodologies
- Monitor and report on KPIs, ensuring efficient and scalable operations
- Represent Solution Engineering in executive-level customer and partner meetings, focusing on strategic alignment and supporting the team with complex challenges
- Promote an inclusive, high-performance team culture by supporting professional growth, coaching, and career development
Skills
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 8+ years in technical pre-sales, solutions engineering, or enterprise IT consulting, with at least 2 years in a leadership or management role
- Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, SaaS, and DEX platforms
- Proven experience managing geographically distributed technical teams
- Strong business acumen and experience collaborating with Sales and Business Leadership
- Excellent interpersonal, presentation, and communication skills, with the ability to influence at all levels
- Demonstrated ability to work independently and collaboratively in a fast-paced, global environment
- Willingness to travel up to 30% as required
- Experience with SaaS applications (RMM, ITSM, Asset Management, Observability tools)
- Familiarity with digital employee experience (DEX) platforms and modern device management
- Strong project management and organizational skills
- Passion for technology and continuous learning
Benefits
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly team events and companywide celebrations
- Open door policy, business casual dress code, frequent all Hands and Leadership Lunches
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Company Overview
TeamViewer is an all-in-one solution for remote access, support, collaboration, and desktop sharing over the Internet. It was founded in 2005, and is headquartered in Göppingen, Baden-Wurttemberg, DEU, with a workforce of 1001-5000 employees. Its website is https://www.teamviewer.com.