Note: The job is a remote job and is open to candidates in USA. Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. The Technical Project Manager will successfully deliver a variety of operational Support and Managed Services projects to both internal and external customers of Smarsh’s compliance archiving products.
Responsibilities
- Planning and implementation of multiple Support and Managed Services projects
- Agree and manage project scope, achieve project goals and meet project deliverables
- Develop high-level and detailed project plans
- Define project tasks and resource requirements
- Plan and schedule project timelines
- Implement project plans successfully
- Assemble and coordinate project staff
- Monitor and control project deliverables
- Identify and manage risks
- Co-ordinate and drive escalations
- Leads technical problem-solving and resolving any obstacles to project progress
- Effectively communicate and report on project status to PMO & Stakeholders
- Manage project timelines and both fiscal and resourcing budgets
- Track project deliverables using appropriate tools
Skills
- First Level University degree. Advanced University degree advantageous
- Proven track record of project management in a highly technical environment
- Proven track record of successfully achieving objectives, managing complex solutions and delivering quality results
- Proficient in project management software
- Seven to ten years working in a technical capacity in an IT environment (SaaS preferred, messaging or archiving is advantageous)
- Experience working in a technical, professional services project environment
- Experience working with both internal and external stakeholders
- Concurrent project management of multiple technology projects
- Provide effective and timely written and oral communication of project status, risks and issues – both internally and to Smarsh's Customers
- Collaborate with other technical and account teams throughout Smarsh globally to deliver quality solutions to our Customers
- Exercise significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
- Apply advanced subject matter knowledge to complex business and technical issues, frequently contributing to the development of new ideas, process improvements and establishing policies
- Project Management accreditation and proven familiarity with PMP, PRINCE2, Agile, ITIL etc. is advantageous
- Manage multiple projects to ensure they meet all scope, time, budget and quality expectations, through effective planning, control and management
- Work on complex problems/projects, where analysis of situations or data requires an in-depth evaluation of multiple factors
Company Overview
Smarsh manage the risk and see the value in their communications data. It was founded in 2001, and is headquartered in Portland, Oregon, USA, with a workforce of 1001-5000 employees. Its website is http://www.smarsh.com.Company H1B Sponsorship
Smarsh has a track record of offering H1B sponsorships, with 16 in 2025, 5 in 2024, 12 in 2023, 22 in 2022, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.