Note: The job is a remote job and is open to candidates in USA. Wrike is a leading work management platform that empowers teams to collaborate and enhance productivity. The Technical Services Consultant will act as a trusted advisor, helping customers implement advanced solutions and integrations to maximize their use of Wrike's platform. This role combines technical implementation with strategic consultation to deliver impactful business outcomes.
Responsibilities
- Act as a trusted technical advisor to customers, diagnosing business challenges and designing solutions that drive measurable ROI through integration and data strategy
- Lead discovery sessions to identify integration requirements, data sources, migration scope, volume expectations, and associated risks
- Translate customer needs into structured solution designs, including integration architecture diagrams, data mapping documentation, field transformation specifications, and migration runbooks
- Own end-to-end delivery of complex integrations using iPaaS platforms, connecting Wrike seamlessly into broader customer technology ecosystems
- Build and configure automated workflows, triggers, and data synchronization patterns with robust handling for retries, errors, deduplication, and rate limits
- Design and implement API-based integrations using REST/SOAP protocols, OAuth2 authentication, webhooks, and event-driven architectures
- Maintain clear and comprehensive technical documentation, including flow diagrams, activity diagrams, and functional specifications
- Lead enterprise-scale data migration projects from source analysis through cutover, including ETL design, field mapping, transformation logic, cleansing, validation, and reconciliation
- Develop and execute migration test plans to ensure data integrity, record accuracy, and zero-loss delivery
- Build and maintain cutover and rollback plans, proactively managing migration risks across large datasets
- Work with structured data formats such as SQL, CSV, and JSON, applying scripting for transformation and automation tasks
- Deliver knowledge transfer sessions and create user guides, admin runbooks, and training materials for both technical and non-technical stakeholders
- Proactively troubleshoot, test, and optimize integration and migration solutions after deployment to ensure ongoing reliability and performance
- Establish monitoring and alerting patterns for live integrations to identify issues before they affect customers
- Build deep expertise across Wrike’s product suite, integration capabilities, and the broader enterprise application ecosystem
- Contribute to internal knowledge bases, reusable assets, and process improvements that elevate the quality and consistency of customer delivery
- Serve as a technical resource for internal teams on integration strategies, migration approaches, and platform capabilities
Skills
- 4+ years of experience in Solutions Consulting, Technical Implementation, Post-Sales Engineering, or a related role
- Bachelor's degree or equivalent practical experience
- Proven track record delivering complex SaaS implementation projects involving enterprise integrations and large-scale data migrations
- Hands-on experience with iPaaS platforms such as Workato, TIBCO, Dell Boomi, or MuleSoft, including design, build, and production deployment
- Strong understanding of REST and SOAP APIs, JSON data structures, authentication methods such as OAuth2 and SAML, and webhook architectures
- Proficiency in SQL for querying, transforming, and validating relational data
- Experience working with large, structured datasets
- Scripting experience in Python, JavaScript, or similar languages for data transformation, automation, and integration tasks
- Demonstrated experience leading data migration projects, including field mapping, ETL logic, cleansing, validation, and reconciliation
- Familiarity with data visualization tools such as Power BI or Tableau
- Understanding of enterprise application integration trends, data governance principles, and considerations for PII or regulated environments
- Experience with enterprise cloud business applications such as Salesforce, Workday, NetSuite, ServiceNow, or similar platforms
- Proficiency with command-line tools, scripting, or infrastructure automation that supports integration and migration workflows
- Domain expertise in enterprise workflows such as Project Portfolio Management, Campaign Management, Creative Production, or Client-Service Delivery
- Exposure to AI/ML tools or LLM-based workflow automation in enterprise SaaS environments
- Strong analytical mindset with the ability to approach complex technical challenges in a structured and evidence-based way
- Excellent communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences
- Strong organizational skills and the ability to manage multiple customer workstreams and timelines effectively
- Collaborative mindset and ability to work cross-functionally with customers, Sales, Product, Support, and Professional Services teams
- Curiosity, adaptability, and a self-directed approach to learning new tools and technologies
- Proactive problem-solving skills, with the ability to anticipate risks and bring solutions forward early
Benefits
- Flexible Time Off (FTO)
- Company 401(k) Match
- Parental Leave: 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Health (medical, dental & vision) Insurance (EEs + Dependents)
- Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
- Working from Home Allowance ($40 / Monthly)
- $500 Working from Home home office set-up Stipend
Company Overview
Wrike is a work management platform that manages cross-functional work and enables contextual collaboration in a secure environment. It was founded in 2006, and is headquartered in San Diego, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.wrike.com.Company H1B Sponsorship
Wrike has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.