Note: The job is a remote job and is open to candidates in USA. Velera is the nation’s premier payments credit union service organization and an integrated fintech solutions provider. The Workday People Technology Operations Specialist is responsible for executing and supporting daily Workday operations, ensuring smooth system functionality, accurate data processing, and timely completion of HR transactions.
Responsibilities
- Execute and monitor day-to-day Workday transactions, including hires, job changes, terminations, compensation updates, and organizational changes
- Support inbound requests, tickets, and issues, ensuring timely resolution in alignment with service expectations
- Monitor business process inboxes and exception reports to proactively identify and resolve issues
- Perform routine system checks and validations to ensure data accuracy and process completion
- Assist data loads (EIBs) following established templates and quality controls
- Perform data audits, reconciliations, and corrections to maintain system integrity
- Ensure accuracy of employee records by validating inputs and identifying discrepancies
- Adhere to defined Workday processes and governance standards, including proper sequencing of transactions and required approvals
- Ensure all changes follow established controls, documentation, and audit requirements
- Escalate system issues or process risks as needed to maintain operational continuity
- Support audit requests by providing data extracts, documentation, and validation support
- Provide timely updates and status communications for requests and operational activities
- Assist with onboarding and offboarding tasks, including coordination of system-related activities
- Identify trends in operational issues and recommend process improvements
- Support standardization of Workday processes and transaction handling
- Contribute to documentation improvements (SOPs, job aids) to drive consistency in execution
- Maintain a focus on efficiency, accuracy, and turnaround time for all operational tasks
Skills
- 1-2 years of experience in Workday HR operations
- Hands-on experience processing Workday transactions or supporting HR systems
- Experience with data entry, data validation, and high-volume transaction processing
- Strong attention to detail and ability to maintain accuracy under deadlines
- Ability to prioritize and manage multiple operational tasks simultaneously
- Experience with Workday EIBs and mass data uploads
- Familiarity with HR operational processes (hire to retire lifecycle)
- Experience working in a high-volume, service-driven environment
- Exposure to audit, compliance, or data governance processes
Benefits
- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
- Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
Company Overview
Velera provides financial technology and processing solutions for credit unions. It was founded in 1977, and is headquartered in St. Petersburg, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://www.velera.com.