Note: The job is a remote job and is open to candidates in USA. Moffitt Cancer Center is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, employing a dedicated team focused on cancer prevention and cure. The Technical Analyst II plays a crucial role in the Enterprise Applications team, managing technical troubleshooting, issue resolution, and ensuring integration alignment with Workday configuration requests.
Responsibilities
- Serve as the escalation point for unresolved technical issues from the Service Center
- Troubleshoot and resolve complex Workday issues, including those involving business processes, tenant settings, calculated fields, reporting, and advanced tools such as Studio, and BIRT
- Review and assess the impact of configuration change requests from business units, particularly those that affect multiple functional areas or fall outside of safe zones
- Maintain documentation of complex issues, resolutions, and configuration decisions
- Migrate configuration resolutions from lower development tenants to Production
- Ensure compliance with internal change management and governance processes
- Collaborate with the Integrations team to resolve cross-functional issues and ensure seamless data flow between Workday and external systems
- Support business leads during the testing and validation of Workday updates, patches, configuration changes, and new technology
Skills
- Bachelor's Degree – Information systems, Computer Science, Business, or a related field
- 3+ years of experience supporting and configuring enterprise systems such as Lawson, PeopleSoft or Workday, with expertise in multiple modules such as HCM, Payroll, Finance, and Supply Chain
- Experience with troubleshooting integrations and cross-functional configurations
- Excellent analytical and problem-solving skills
- Experience developing reports and dashboards
- Workday certification in Platform Administration or HCM, Finance, or Supply Chain is required within 9 months of hire
Benefits
- Offers long-term career growth, benefits, and the opportunity to contribute to the ongoing evolution of the organization’s Workday ecosystem
- We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce
- Reasonable Accommodation: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Company Overview