Salesforce Developer

We are seeking a Salesforce Developer role to join our growing SaaS IT Business Applications team, where a successful candidate will build, maintain and improve our Salesforce Sales Cloud solutions as technical subject matter expert. This role requires hands-on experience in platform configurations, customization, design and development with a passion to learn & support new Sales Enablement tools and technologies. You will collaborate with the PMO, IT Operations and cross-functional business operations teams like Revenue and Marketing to analyze their requirements or issues and provide solutions to ensure high levels of performance and scalability. You will also be actively involved in improving our overall Salesforce Governance processes and identifying ways to continuously advance th

If you are someone who is passionate about building integrated, robust and scalable applications and wants to be a part of a team that enables, builds and supports technology solutions in a fast-growing company, then we’d like to meet you.

What you'll be doing:

• Perform design, development, testing, debugging and implementation of Salesforce Sales Cloud and Sales Enablement business processes and systems integrations employed to run the operations of the company in a high-growth environment
• Build and deploy Saas systems integrations, workflows, and architecture to scale and automate an end-to-end Lead to Cash process
• Partner with the Revenue Operations  to optimize Salesforce investments along with other Sales & Marketing enablement SaaS applications and best-of-breed technologies
• Provide application support​ and technical administration of Sales & Marketing SaaS applications
• Provide input into optimizing the system architecture landscape, identify gaps between current and desired end states, and deliver comprehensive solutions that will enable desired business outcomes
• Configure, build and enhance out-of-the box Salesforce functionality such as objects, fields, formula fields, validation rules, workflows, process builder flows, page layouts, apps, report types, sharing rules, permission sets, profiles, roles, etc
• Manage operational and reporting requests including customer analysis and individual views and troubleshoot issues
• Implement and govern security related to profiles, permission sets, role-based access, sharing settings and login access policies
• Plan & deploy Salesforce releases and other SaaS application patches/updates in accordance with the Application Release Management cadence
• Work with SaaS vendor support contacts to resolve technical problems with applications, servers, and infrastructure tools
• Create technical documentation such as best practice guides, release notes and design documents
• Configure, test, and optimize prompt templates, AI actions, and agent behaviors using CRM data, flows, Apex, and related Salesforce platform capabilities.
• Proactively monitor SaaS applications and seek to improve availability, quality and performance by ensuring Service Level Agreements (SLAs) and participating in required on-call support
• Support Data Cloud-connected use cases to improve AI readiness and customer data quality.

What you’ll bring to the table:

• 3-5  years of strong technical experience implementing and supporting Salesforce Sales Cloud 
• Solid understanding and hands-on experience implementing and/or supporting other Sales enablement SaaS applications such as Salesloft, Gong, GuideCX, DealHubCPQ, ZoomInfo, et al
• Technical background & experience in application integration tools (e.g.,  Workato, Zapier, Dell Boomi, Mulesoft) and native APIs to enable workflows and data feeds between SaaS platforms and point solutions
• Expertise level developing Lightning Components with CSS and Design Parameters that improve  look and feel for end users
• Experience programming in APEX, VF Page, LWC, Aura Component development, SSJS, SQL, HTML, AMPscript, SOQL-SOSL 
• Experience on Lightning Process builder flows, workflow rules, Connect API and Quick Action
• Proficiency in Salesforce platform features and CRM concepts
• Knowledge of DevOps and continuous integration/deployment (CI/CD) processes
• Motivated self-starter & quick learner who can thrive in an accelerated environment  and manage multiple, concurrent priorities to get stuff done
• Analytical thinker and problem-solver with excellent communication and troubleshooting skills 
• Experience in Agile or Scrum software development methodology
• Salesforce certifications, like Platform Developer I or II, App Builder or Administrator is preferred