About the Role
At JPA Health, the Senior Director is a senior client leader responsible for owning complex healthcare accounts and driving communications strategy that delivers real business impact.
This is a hands-on role. You will lead strategy, guide execution, and ensure teams are delivering high-quality work across multiple accounts.
You will partner closely with the Managing Director while operating independently as the day-to-day senior lead for your clients. You will also work closely with teams across Client Services and JPA Labs to ensure coordinated delivery.
This role is best suited for someone who enjoys working in a fast-paced agency environment and can manage multiple priorities with clarity and focus.
Responsibilities
Strategic Leadership
- Lead communications strategy across assigned healthcare accounts
- Serve as a senior advisor to client stakeholders
- Align commercial, medical, and corporate priorities into clear plans
- Lead strategic planning sessions and major client reviews
- Ensure deliverables reflect strong thinking and clear direction
Client Leadership
- Own senior client relationships
- Lead client meetings independently
- Identify risks and opportunities across accounts
- Ensure consistent, high-quality delivery across teams
Growth
- Identify opportunities to expand existing client work
- Support new business efforts including pitches and proposals
- Contribute to overall account growth
Team Leadership
- Mentor Engagement Leads and junior team members
- Guide teams through complex workstreams
- Support strong collaboration across teams
- Help improve delivery efficiency and prioritization
About You
- 8 to 12+ years of experience in healthcare communications within an agency
- Strong background in PR or corporate communications
- Experience working with biotech, pharma, or life sciences clients
- Familiarity with FDA and regulatory considerations
- Proven ability to lead client relationships independently
- Strong strategic thinking with the ability to connect work to business outcomes
- Commercial awareness and comfort contributing to growth efforts
- Ability to manage multiple priorities at once and stay focused under pressure
- Clear communicator who can guide both clients and internal teams
- High level of ownership and accountability
What Makes Us Different
JPA Health offers you the opportunity to work with purpose as you achieve extraordinary results for our clients. You will elevate your career in an environment that thrives at the intersection of wellness, connection, and compassion. Our mission to help people live healthier lives begins with you.
Our approach prioritizes compassion to ensure you and your family flourish. We promote flexibility with adaptable work arrangements for a balanced personal and professional life. Respect, inclusion, camaraderie, and connection – this is the heart of our agency’s ethos. We elevate each other. We work collaboratively. And we push ourselves to think bigger.
In addition, JPA Health offers:
- Paid time off when you need it most: 20+ days PTO, 10 holidays, Sabbatical, bereavement & compassion leave, parental leave, civic duty, volunteer time and year-end office closure.
- Unlimited access to LinkedIn Learning, internal webinars through JPA’s Elevate Institute, tuition reimbursement, paid professional development, and paid learning and development time.
- An impressive and comprehensive benefits package that supports you and your family’s physical, mental and financial well-being.
- Competitive pay and opportunities to advance. You may also be eligible for performance-based bonuses. We review compensation annually and evaluate readiness for promotions every quarter.
At JPA Health, we put people first. We believe that a wide range of perspectives and experiences enhance our work and enable us to better serve our clients. Our Core Values – Collaboration, Communication, Creativity, Curiosity, and Compassion – guide our daily interactions and deepen our understanding of the clients we serve.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of disability status, veteran status, or any other legally protected category. If you require an accommodation in order to apply for a position with JPA Health, please contact us for assistance at [email protected].