About the Role
Solera’s condition networks are foundational to our mission of improving health outcomes and reducing the cost of care. The Senior Director, Network Partnerships is responsible for maximizing the performance, strategic alignment, and long-term value of Solera’s network partners.
This leader owns executive relationships across a portfolio of strategic partners, ensuring alignment to Solera’s value-based care commitments, go-to-market (GTM) strategy, revenue objectives, and payer and employer requirements. The role blends relationship leadership with performance governance, contract evolution, and scalable operational frameworks.
Who You Are
You are a seasoned partnership leader who balances trust with accountability. You have experience navigating complex contracts, SLAs, compliance requirements, and partner performance improvement while maintaining strong, collaborative relationships.
You operate strategically and tactically — comfortable analyzing performance metrics and integrations while shaping long-term partnership strategy. You bring executive presence, structured thinking, and cross-functional influence to a highly visible growth role.
What You’ll Do
Partner Strategy & Relationship Ownership
- Serve as the executive relationship owner for Solera’s strategic network partners.
- Align partner capabilities with Solera’s product expansion and evolving GTM offerings.
- Identify opportunities for mutual growth through joint initiatives, shared learning, and partner success strategies.
- Serve as a trusted advisor, surfacing market insights and partnership opportunities.
Contract, SLA & Compliance Governance
- Lead contract renewals and drive modifications to support new offerings, performance guarantees, and data rights.
- Establish and enforce SLAs tied to data delivery, integration standards, security, compliance, and audit readiness.
- Partner with Legal, Security, Compliance, Product, and Data teams to ensure evolving contractual and regulatory alignment.
Performance Management & Accountability
- Lead structured governance through QBRs/EBRs and consistent performance reviews.
- Hold partners accountable to KPIs across clinical outcomes, engagement, operational delivery, revenue impact, and compliance.
- Proactively identify risks and drive remediation plans or escalation pathways as needed.
Team & Framework Leadership
- Lead and develop a high-performing partnerships team.
- Build scalable network management frameworks including governance cadence, documentation standards, and performance tracking.
Cross-Functional Business Impact
- Collaborate with Finance, Network Ops, Sales, Product, Data, and Compliance to align partner strategy with revenue targets and client commitments.
- Provide strategic insight to inform product roadmap, network growth, and GTM positioning.
What You’ll Need
- 10+ years of experience managing strategic partnerships with measurable performance impact.
- 3+ years leading commercial negotiations and contract renewals.
- 2+ years leading and developing teams.
- Strong knowledge of digital health, value-based care models, and data integration environments.
- Experience managing SLAs related to data timeliness, security, compliance, and operational delivery.
- Strong analytical skills and executive-level communication and influence.
Location & Travel
- Remote (U.S.-based)
- Occasional domestic travel (up to 10%)
What We Offer
- Competitive salary, bonus and equity opportunity
- Comprehensive medical, dental, and vision coverage starting Day One
- Flexible time off beyond standard company holidays
- 401(k) with company match and financial wellness resources
- Generous parental leave and adoption assistance
- Remote-first work culture with team events and community building
- Phone stipend and wellness perks (Fitbit, fitness/mental health app access)
Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.