About Us
Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.
We’re hiring a strategic Solutions Consultant to anchor onboarding and workflow transformation for new customers. Operating within our post-sales organization, you’ll lead discovery, map customer workflows, and develop tailored implementation strategies that accelerate adoption and unlock value.
What You’ll Do
The best Solutions Consultants don’t just execute—they elevate. They proactively identify blockers, suggest new paths forward, and turn ambiguity into clarity. They go beyond the plan to accelerate adoption, spark product innovation, and drive outcomes that surprise and delight our customers. This role is for someone who wants to lead change—not just implement it.
Lead onboarding discovery sessions to map customer workflows (Design, Estimating, Sales, Purchasing) and identify opportunities for transformation
Define tailored success plans and implementation strategies aligned to customer goals
Deliver high-impact platform training and enablement that drives early adoption and customer references
Co-develop ROI and value validation assets with CSMs to support renewal and expansion
Capture and share customer insights, feedback, and feature requests across Product, Engineering, and Marketing
Continuously evolve our onboarding playbook, discovery tools, and documentation
Serve as a trusted technical advisor in late-stage sales, helping prospects understand how Higharc fits into their workflows
Deliver targeted demos and proof-of-concepts that reinforce business value
Inform positioning and objection handling based on real-world customer implementation patterns
About You
You’re a natural translator between customer pain points and scalable solutions—equally comfortable in the weeds of process design and in the boardroom discussing ROI. You thrive in fast-paced environments, take ownership, and collaborate across functions to drive outcomes. You have:
5+ years in a consultative, customer-facing role (e.g., Solutions Consulting, Implementation, Customer Success) or deep experience in homebuilding Operations
Experience in homebuilding, construction tech, or proptech
Deep understanding of at least one functional area: Estimating, Design, Sales, or Purchasing
Strong systems thinking and the ability to simplify complexity
Confident communicator with execs, field operators, and internal teams alike
Familiarity with AutoCAD, Revit, or BIM tools is a strong plus
Willingness to travel up to 25% of the time
Working at Higharc
Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company.
Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with unlimited PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.
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