The Instructional Technologist III serves as a senior-level learning technology specialist responsible for advanced LMS troubleshooting, integration testing, automation support, and system behavior analysis. This role bridges instructional support and system-level operations by assisting in integration validation, backend data workflows, and technical issue investigation while continuing to support faculty initiatives.
The Instructional Technologist III operates with high autonomy and is expected to independently analyze system behavior, identify root causes of recurring LMS issues, and contribute to platform optimization efforts. This role does not own production-level integration governance or theme deployment authority.
Advanced LMS & System Troubleshooting
Diagnose and resolve complex LMS configuration issues beyond standard course-level troubleshooting
Analyze blueprint sync inconsistencies and identify root causes
Investigate gradebook behavior, permissions conflicts, and workflow disruptions
Interpret browser console output and identify JavaScript-related issues impacting LMS behavior
Integration & Testing Support
Conduct sandbox testing for LTI tool updates and configuration changes
Validate integration behavior prior to production release
Document system-level defects and escalate findings with detailed technical context
Assist in reviewing vendor documentation and identifying potential configuration impacts
Automation & Backend Data Support
Develop and maintain scoped Python scripts for backend API data retrieval, validation, and reporting
Perform structured data manipulation for LMS-related reporting and workflow support
Assist in validating data accuracy for course copy, integration sync, or automation processes
Support monitoring and troubleshooting of automated scripts under defined standards
Theme & Platform Validation
Test and validate Canvas theme changes in non-production environments
Identify behavior conflicts or accessibility concerns related to CSS or JavaScript updates
Provide structured feedback prior to deployment
(Does not deploy or modify production theme code.)
Faculty & Team Support
Provide advanced Tier II/III instructional technology support
Serve as escalation resource for Instructional Technologist II staff
Deliver advanced training on LMS features and instructional tools