We are seeking a skilled and service-oriented Technical Support & Software Integration Specialist to provide high-quality customer support and deliver seamless software integrations across client environments.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
- 3 to 5 years of experience in technical support, software integration, or service management
- Strong written and spoken English communication skills
- Experience in enterprise software environments; exposure to financial or wealth management systems is highly desirable
- Strong hands-on experience with Oracle Database, including SQL and PL/SQL
- Experience with CI/CD pipelines
- Familiarity with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure
- Understanding of microservices architecture
- Experience with software testing tools, including unit and system-level testing
- Solid knowledge of software design, development, debugging, and deployment methodologies
- Experience with Apache Subversion (SVN) and other version control systems
- Strong analytical and problem-solving capabilities
- Excellent client-facing, communication, and relationship management skills
- Ability to manage expectations and resolve conflicts effectively
- High attention to detail and ability to perform under pressure
- Fast learner with a proactive and flexible mindset
- Willingness to work outside regular business hours when necessary to resolve critical issues
- Willingness to travel internationally on occasion
Benefits
- All employees benefits for free
- Social insurance
- Open-door management policy
- Full Medical insurance
- Accommodation and Transportation Allowance
- Friendly environment that values innovation and efficiency
- Exciting opportunities for career growth and talent development
- Feedback encouragement
- Recognition and reward programs
- Competitive salaries and incentives
- Friendly environment
- Flexible and Comfortable schedule
- Fun committees
- Monetary rewards
- Fun, smart and creative people
- Career possibilities with growing team
- Paid vacations
- Social benefits
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