Spirit Halloween is focused on building a great workplace by providing fun experiences. The Field Service Animatronic Technician is responsible for inspecting, maintaining, and repairing animatronic displays across multiple store locations to enhance guest experiences and drive sales.
Responsibilities
- Travel to assigned store locations for scheduled maintenance and urgent repairs
- Inspect, diagnose, and repair animatronic displays to meet company merchandise standards and guidelines, ensuring compliance
- Perform preventive maintenance to minimize downtime and extend equipment lifespan
- Provide on-site and remote troubleshooting support to store teams, ensuring prompt responses to service requests
- Conduct in-store repairs on guest animatronic returns and coordinate with the Zombie Tech Squad for parts
- Maintain accurate service logs, repair documentation, and inventory records, including before-and-after photos of ISE and animatronic placements
- Submit expense reports using expense application
- Use of excel and file organization to track and maintain completed work and outstanding issues
- Collaborate with the Territory Support Manager, Zone Managers, District Managers, and Store Teams to address merchandising challenges and support operational goals
- Assess and improve visual merchandising presentations, providing feedback to the Zombie Tech Team and Store Experience Team
- Participate actively in daily and weekly team calls
- Perform other duties as assigned
Skills
- High School Diploma or GED required
- Proficiency in Microsoft Office to include Word, Publisher, and Excel
- Ability to travel extensively
- Self-starter with excellent communication skills
- Detail-oriented with proven ability to understand and interpret visual presentation directions
- Mechanical/engineering experience to handle repairs in a timely fashion
- Ability to work independently as well as in a team environment
- 4-year college degree preferred
- 1+ year of experience with Spirit Halloween preferred
Company Overview
Spirit Halloween is an seasonal Halloween retailer It was founded in 1983, and is headquartered in Egg Harbor Township, New Jersey, USA, with a workforce of 10001+ employees. Its website is http://www.spirithalloween.com.