About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.
A 2025 Great Place to Work®
In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
Location: Remote
Position Summary:
We are looking for a Trade Show Manager who fully owns and elevates our end-to-end trade show program. This role is first and foremost a highly tactical, execution-focused position responsible for ensuring every trade show runs flawlessly across pre-show planning, onsite coordination, and post-show follow-up.
Success in this role starts with operational excellence. You will be expected to manage complex logistics, coordinate across multiple stakeholders, and create a seamless experience for both our internal teams and external partners. At the same time, this is not just a coordination role. We expect this individual to operate with an AI-forward mindset, identifying opportunities to improve how we plan, execute, and measure our trade show program. This means leveraging automation, data, and AI tools to streamline workflows, enhance engagement, and scale our impact.
You will be the central point of contact for all trade show-related activities, owning relationships with key industry organizations such as HFMA, AAOE, RBMA, and others. You will manage logistics, support our sales team in the field, and build memorable experiences that deliver measurable business results.
Key Responsibilities:
- Pre-Show Planning & Logistics
- Own end-to-end planning for all assigned trade shows, including booth design, materials, swag, demos, and staffing
- Coordinate with vendors, event organizers, and internal teams to ensure all logistics are confirmed and executed on time
- Build and maintain detailed project plans with clear timelines, budgets, and accountability for each event
- Work with marketing and sales leadership to define event goals, target audience, and success metrics
- Leverage AI and automation tools to streamline planning workflows and improve efficiency
- Onsite Execution
- Be present onsite at major trade shows to oversee setup, manage booth operations, and support the sales team
- Ensure booth staff are prepared, briefed, and equipped with the materials and information they need to succeed
- Manage real-time problem solving and adjustments as issues arise during the event
- Capture data, leads, and insights throughout the event to inform follow-up and measurement
- Post-Show Follow-Up & Analysis
- Coordinate with sales and marketing to ensure timely follow-up on leads and opportunities generated at events
- Analyze event performance against defined goals and report on ROI, lead quality, and engagement metrics
- Document lessons learned and best practices to continuously improve our trade show program
- Use data and insights to inform decisions about future event participation and investment
- Stakeholder Management
- Build and maintain strong relationships with industry associations (HFMA, AAOE, RBMA, etc.) and event organizers
- Partner closely with sales leadership to align event strategy with sales priorities and pipeline goals
- Collaborate with marketing, product marketing, and customer success teams to ensure event messaging and materials are aligned with broader company positioning
- AI-Forward Mindset
- Proactively identify opportunities to leverage AI and automation to improve trade show planning, execution, and measurement
- Test and implement new tools and approaches that can help us scale our program more efficiently
- Share learnings and best practices with the broader marketing team to elevate our overall approach to events
- Every trade show runs smoothly with no major logistical issues or gaps in planning
- Sales team consistently reports that they have what they need to succeed at events
- Lead quality and conversion rates from trade shows improve over time
- Event ROI is clearly measured and reported, with insights used to inform future decisions
- The trade show program scales efficiently without proportional increases in cost or effort
- Does not view role as "set it and forget it"
- Takes ownership and accountability for outcomes, not just tasks
- Thrives in a fast-paced environment and can manage ambiguity
- Is proactive in identifying problems and proposing solutions
- Brings a continuous improvement mindset to their work
- Is excited about the potential of AI and automation to transform how we work
- Wants to build something great and is willing to roll up their sleeves to make it happen
Skills and Education:
- Bachelor's degree in Marketing, Communications, Business or related field preferred
- CMP or similar event management certification preferred
- Project Management certification preferred
- 3+ years of experience in event management, trade show coordination, or field marketing
- Proven track record of managing complex logistics and coordinating across multiple stakeholders
- Experience managing multiple events simultaneously
- Experience in healthcare, SaaS, or B2B technology industries preferred
- Experience with healthcare industry associations (HFMA, AAOE, RBMA, MGMA, HIMSS) preferred
- Demonstrated ability to leverage AI, automation, or data tools to improve event workflows preferred
- Proven track record of managing complex logistics and coordinating across multiple stakeholders
- Strong project management skills with attention to detail and ability to manage multiple events simultaneously
- Budget management and vendor coordination skills
- Comfortable being onsite at events and managing real-time problem solving
- Experience with CRM and marketing automation tools (Salesforce, Hubspot, etc.)
- Strong communication and relationship-building skills
- Comfort with data, metrics, and reporting on event performance
Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
- Access to a 401(k) Retirement Savings Plan.
- Comprehensive Medical, Dental, and Vision Coverage.
- Paid Time Off.
- Paid Holidays.
- Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.
If you are a dedicated and experienced Trade Show Manager ready to help build an AI-enabled trade show program that powers our next stage of growth, we invite you to apply and join our team.
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