Company: Enterprise Rent-A-Car
Job description: OverviewEnterprise Mobility is looking to add Full Time Work From Home Agents to our Support Services Reservations Sales team!If you…
- Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
- Communicate effectively with a wide range of callers
- Enjoy a sales-oriented culture, while working from the comfort of home
- Are able to ensure customer satisfaction through providing exceptional service to every customer
- Have a designated workspace at home that is quiet and distraction-free
- Are interested in growth and advancement opportunities
- Paid Time Off
- Health, Dental, Vision insurance; Life Insurance; Prescription coverage (employees scheduled for 30+ hours)
- Employee discounts on car rentals, car purchases and much more!
- 401(k) retirement plan with company match and profit sharing
- Educational Assistance (full time - 40+ hours only)
- Full time schedule- 40 hours per week
- Schedules start between 6:30am - 1:00pm CST
- Weekends and holidays may be required based on business needs
- Training schedule of M-F, 9:00am-5:30pm CST for 4 weeks; attendance is mandatory with no time off during this 4 week period
- Will require attendance for a network login day the Friday before the classroom training begins- up to 6 hours
- Paid virtual training
- Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
- Receive and apply feedback from managers to improve call quality
- Efficiently guide conversations and apply sales techniques to convert calls into reservations
- Provide excellent customer service
- Strive to meet and exceed monthly personal and department metrics
- Adhere to a set full time schedule with scheduled breaks and lunches
- Must currently reside in one of the following states:
- AL, AR, AZ, FL, GA, ID, IN, KS, KY, LA, MI, MN, MO, MS, NE, NV, NM, NC, ND, OH, OK, PA, SC, TN, TX, UT, VA, WV, WI, or WY
- Must have at least one year of sales experience
- Must have a minimum of two years of consecutive work experience with one employer
- Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home
- Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care
- Must be able to attend virtual mandatory 4-week training and the network login day for up to 6 hours the Friday before the training begins
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be at least 18 years old
- Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS or higher
- Must have access to a cell phone to validate security information authentication
- Must have a computer USB headset with microphone
- Must have a webcam, both built-in and detached webcams are acceptable
- Must have reliable and consistent high-speed internet access provided by a cable or fiber provider
- Minimum 10 mbps upload and 100 mbps download
- Satellite Internet, 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile, Verizon) connections are NOT supported
- The address on your application must be your current, accurate permanent address
Expected salary: $17.25 per hour
Location: Oklahoma City, OK
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