JOB SUMMARY
The Workplace Investigator is responsible for conducting thorough, fair, and timely investigations into employee relations concerns, policy violations, compliance matters, and workplace misconduct. This role requires strong interviewing, documentation, and analytical skills, with the ability to handle
sensitive issues with discretion and neutrality while partnering with HR, Legal, and business leaders.
DUTIES & RESPONSIBILITIES
- Conduct impartial investigations into complaints involving discrimination, harassment, retaliation, workplace misconduct, policy violations, and other employee relations concerns.
- Interview complainants, respondents, and witnesses respectfully and professionally, ensuring neutrality and due process.
- Collect, analyze, and evaluate documentation, evidence, and data to form fact-based conclusions.
- Draft clear, concise, and legally sound investigation reports, summarizing findings and making recommendations where appropriate.
- Partner with HRBPs, Legal, Compliance, and leadership to ensure alignment with company policies and applicable laws.
- Guide leaders on policy application, corrective action, and risk mitigation.
- Maintain accurate and confidential case records within case management systems.
- Identify trends from case data and recommend proactive measures to strengthen workplace culture and compliance.
- Stay current on employment law, HR best practices, and investigative techniques.
The above statements are only meant to be a representative summary of the major duties and
responsibilities performed by incumbents of this job. The incumbents may be required to perform job-related tasks beyond those stated in this description.
JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)
- Healthcare experience Preferred.
- Conduct impartial investigations into complaints involving discrimination, harassment, retaliation, workplace misconduct, policy violations, and other employee relations concerns.
- Interview complainants, respondents, and witnesses respectfully and professionally, ensuring neutrality and due process.
- Collect, analyze, and evaluate documentation, evidence, and data to form fact-based conclusions.
- Draft clear, concise, and legally sound investigation reports, summarizing findings and making recommendations where appropriate.
- Partner with HRBPs, Legal, Compliance, and leadership to ensure alignment with company policies and applicable laws.
- Provide guidance to leaders on policy application, corrective action, and risk mitigation.
- Maintain accurate and confidential case records within case management systems.
- Identify trends from case data and recommend proactive measures to strengthen workplace culture and compliance.
- Stay current on employment law, HR best practices, and investigative techniques.
Additional Information
We are committed to providing a competitive Total Rewards Package that meets the needs of our employees.
From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k), company match, and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars.
Compensation: DOE
Type: Full Time, Remote
Location: USA
Why Join Us
At Pennant Services, we don’t just manage—we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact.
What sets us apart:
Opportunity for stock ownership
Empowered, flat leadership model supported by centralized resources
A work-life balance that supports personal well-being
Full benefits package: medical, dental, vision, 401(k) with match
Generous PTO, holidays, and professional development
A culture built around our core values—CAPLICO:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
About Pennant
Pennant Services supports over 180 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model enables local leaders to lead, while we provide centralized support for clinical, HR, IT, legal, and compliance needs, empowering them to succeed.
Learn more at: www.pennantgroup.com
#Hybrid
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies, as well as senior living communities, located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees, and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.