Client Success Associate (Portuguese)

Gartner is a leading research and advisory company that helps enterprise leaders succeed with their mission-critical priorities. The Client Success Associate role focuses on ensuring that clients receive maximum value from Gartner's services, facilitating client engagement, and onboarding new clients while building strong relationships with key stakeholders.

Responsibilities

• Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license. Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients
• Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact
• Facilitate prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services. Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers

Skills

• Bachelor's degree preferred
• 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for delighting clients
• Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
• Well defined time management and organizational skills
• Must be bilingual in English and Portuguese

Benefits

• Generous paid time off policy
• Charity match program
• Medical, Dental & Vision Plans
• Parental Leave
• Employee Assistance Program (EAP)
• 401K matching
• Opportunity to purchase company stock at a discount

Company Overview

Company H1B Sponsorship