Note: The job is a remote job and is open to candidates in USA. Brown & Brown is seeking an RV Technical Adjustor to join our growing team in Bloomington, MN. The RV Technical Adjustor is responsible for evaluating customer issues from start to finish using exceptional customer service qualities and managing a high call volume while maintaining positive customer relationships.
Responsibilities
- Take inbound calls from members to provide technical assistance for issues related to the use of the members recreational vehicle
- Thoroughly investigates claims and verifies eligibility
- Responsible for maintaining positive customer relationships seeking to enhance organizational skills
- Manages a high call volume with exception communication and customer service skills
- Successfully works independently and in a team atmosphere
- Skillfully adapts and uses critical thinking and problem-solving issues
Skills
- Minimum 1-2 years claim handling experience
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and industry standard web applications
- Ability to maintain a high level of confidentiality
- Manages a high call volume with exceptional communication and customer service skills
- Skillfully adapts and uses critical thinking and problem-solving issues
- Minimum of 3-5 years claim handling experience
- Bilingual
Benefits
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company Overview
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most. It was founded in 1939, and is headquartered in Daytona Beach, Florida, US, with a workforce of 10001+ employees. Its website is http://www.bbrown.com.