Global Community Engagement Coordinator (Job 1313)

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview 

DLH is seeking a Global Community Engagement Coordinator to support community engagement in the ACTG Clinical Trials Network (Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections), one of the world's largest and longest-running clinical trials networks focused on HIV, other infectious diseases, and those living with them.  

The ACTG is composed of 59 sites, approximately half of which are in the US and half overseas in Africa, Asia, and Latin America. The concerns of the many communities impacted by HIV, hepatitis B, tuberculosis, and emerging infectious diseases (including COVID-19 and mpox) are represented within the ACTG at the national and international levels by the Global Community Advisory Board (GCAB) and at the local level by Community Advisory Boards (CABs) at each Clinical Research Site (CRS).  

The community participates directly in ACTG activities, contributing their knowledge, perspectives, and lived experiences to the determination of ACTG scientific priorities, planning studies, recruiting study participants, and conducting outreach. This position fosters community collaboration among community members by providing logistical, communication, and informational support.  

This individual will serve as a member of the Leadership Support Group of the ACTG Network Coordinating Center (NCC), based at DLH. They are expected to collaborate intensively with the other five members of the group; the group lead will provide guidance and mentorship on NCC and ACTG procedures. The Global Community Engagement Coordinator will report directly to the NCC Director.  

Responsibilities 

• Supports the Global Community Advisory Board (GCAB), its Community Scientific Subcommittee (CSS), and the Community Steering Committee (CSC) with their communications and meetings/conference calls.  
• Facilitates GCAB- and CSS-led requests to carry out research-related activities, including facilitating surveys of their own members. 
• Facilitates GCAB and CSS short-term working groups and standing subcommittees, as needed. 
• Coordinates and facilitates the CSS New Member Subcommittee (NMSC) solicitation and selection processes.  
• Facilitates the planning of Community meetings and retreats. 
• Works closely with the GCAB and CSS to review and update the GCAB Charter and CSS Bylaws.  
• Supports global community members in resolving internal conflicts and conflicts with sites, as needed, in a manner that facilitates and broadens community engagement in ACTG research 
• Serves as a liaison: between the ACTG Community and the ACTG Network Leadership, ensuring the efficient bidirectional communication of issues between both groups and with site CABS, if needed, as well as to community groups involved in other HIV clinical trials networks. 
• Provides key communication and administrative support: 
• Provides regular updates to the ACTG Network Leadership regarding community activities, concerns, and issues. 
• Maintains community data in the ACTG Management Information System (MIS).  
• Drafts and distributes GCAB and CSS call summaries. 
• Works with ACTG LOC to facilitate the arrangement of GCAB and CSS travel to ACTG meetings.  
• Responds to requests from ACTG leaders to provide presentations, training, and other informational sessions. 
• Distributes draft protocols to the CAB, collects their responses, and provides them to the CSS representative on the protocol team.  
• Collects and collates articles and content for the quarterly CAB Newsletter and coordinates production at the NCC. 
• Maintains and updates the CAB Handbook annually.  
• Facilitates and maintains assignment of Community (i.e., CSS or GCAB) representation on network committees and protocols. 
• Mentors others in community engagement as needed.  
• Performs other duties as assigned. 
• Complies with all policies and standards.  

Qualifications 

• BS Degree + 5 yrs related experience, or MS + 3 yrs related experience 
• Previous extensive Clinical Research Community Engagement experience. 
• Exceptional interpersonal skills and written and verbal communication abilities. 
• Ability to manage a heavy workload, work independently, and support multiple Community Committees and working groups. 
• Demonstrate high-level technical skill and expertise as pertains to Community clinical research site support. 
• Familiarity with Microsoft Office suite and database data entry. 
• Highly familiar with conference calls and communications technology such as Zoom.  
• Experience both in the U.S. and internationally, as well as experience with groups with diverse cultural backgrounds, is a plus.  
• Ability to communicate in multiple languages is a plus. 
• Previous experience and/or connections with groups affected by HIV/AIDS is highly desirable. 
• Experience, skills, and/or training in mediation or conflict resolution is highly desirable. 

Basic Compensation: $80,000 - $108,000 yearly salary

The salary range listed reflects what we reasonably expect to pay for this role at the time of posting. The final offer may vary based on skills, experience, geographic location, market conditions, and internal equity. Additional compensation may include performance incentives and program-specific awards. We do not use salary history to determine compensation, in line with applicable law.

Benefits

DLH Corp offers our employees an excellent benefits package, including Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services, and more. We want our employees to save for their future; therefore, we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.

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