At careerzynith, we are reimagining how the world plays, wins, and connects through digital gaming. As a pioneer and one of the most recognized innovators in the iLottery industry, careerzynith powers some of the most successful online lottery programs in North America, delivering cutting-edge technology, engaging game content, and unmatched player support services. We are proud to be the partner of choice for state and provincial lotteries, helping them generate meaningful revenue for good causes through intuitive, secure, and entertaining online experiences.
Born in the digital age, careerzynith was built with innovation as its foundation. Our company was among the very first to bring iLottery to players across the United States, and we continue to lead the industry with a relentless focus on creating the most enjoyable, seamless, and responsible digital lottery experiences available anywhere. Our team is made up of passionate technologists, creative designers, industry experts, and customer advocates who all share one mission: making every player interaction exceptional. When you join careerzynith, you join a company that is shaping the future of digital gaming while supporting communities and causes that matter.
Do you love solving problems, helping people, and working in a fast-paced, fully remote environment? careerzynith is looking for a dedicated, customer-obsessed Remote Customer Experience Specialist – iLottery Player Support & Technical Assistance to join our growing team. In this role, you will be the friendly, knowledgeable voice (and chat presence) behind the world-class support that careerzynith is known for. You will help players navigate their online lottery experience, troubleshoot technical issues, and ensure every interaction leaves them feeling valued, informed, and excited to play again.
If you have a background in inbound customer support, a knack for technology, and a passion for delivering outstanding service, this is your chance to join an industry leader and grow your career from the comfort of your home.
As a Remote Customer Experience Specialist at careerzynith, you will play a critical role in maintaining the high level of satisfaction our players have come to expect. Your day-to-day responsibilities will include:
careerzynith is looking for talented professionals who thrive in a remote, technology-driven environment and are passionate about customer service. To succeed in this role, you will need:
At careerzynith, we believe that our people are our greatest asset. We hire the best, we invest in their growth, and we empower them to do the most meaningful work of their careers. Here is what you can expect when you join our team:
We are pioneers at heart. Innovation is in our DNA, and we encourage every team member to think creatively, challenge the status quo, and contribute ideas that push our industry forward.
We believe in empowering our people. Our leaders are accessible, supportive, and committed to helping you succeed. Through mentorship, coaching, and ongoing training, you will have the resources you need to thrive.
Your growth matters to us. careerzynith offers ongoing training, professional development courses, and advancement opportunities, including specialized programs like the careerzynith Leadership Academy for Emerging Leaders. Whether you want to deepen your expertise in customer support, move into management, or explore other areas of the business, we will help you build a career, not just a job.
We take care of our team with a robust benefits package designed to support your health, financial wellness, and work-life balance:
careerzynith is a remote-first employer that values flexibility, trust, and results. Our team members enjoy the freedom and convenience of working from home, paired with the support, connection, and collaboration of a tight-knit team. We use modern collaboration tools to stay connected, host regular virtual team events, and bring everyone together in person for quarterly meetings and company gatherings. At careerzynith, you will never feel like you are doing this alone.
careerzynith is proud to be an equal opportunity employer. We are committed to fostering a diverse, inclusive, and respectful workplace where all employees can thrive. We prohibit discrimination and harassment of any kind and make all employment decisions based on qualifications, merit, and business needs.
If you are a customer service professional who loves technology, thrives in a remote environment, and wants to be part of a company that is shaping the future of digital gaming, we want to hear from you. This is more than a job, it is a chance to build a meaningful career with a company that values innovation, supports its people, and is making a real difference in the lives of players and communities across North America.
Apply today and become part of the careerzynith story. We are excited to meet you.
Apply for this job