Note: The job is a remote job and is open to candidates in USA. HSO is a professional services company seeking a Sales Operations Manager – Microsoft Funding Specialist. The role involves managing Microsoft funding programs, ensuring compliance, and driving revenue operations while collaborating with various internal and external stakeholders.
Responsibilities
- Own and manage Microsoft funding programs, including Enterprise Customer Investment Funds (ECIF), from nomination through claims and reconciliation
- Lead Partner Center and funding portal activities, ensuring accurate submissions and tracking funding status
- Track funding milestones and ensure claims are submitted accurately, completely, and on time
- Maintain documentation to support audit readiness and compliance with Microsoft program requirements
- Serve as a key liaison between Microsoft stakeholders and internal Sales, Delivery, and Finance teams
- Support software and services revenue operations, including tracking Statements of Work (SOWs) and license-related activities
- Partner with Finance to ensure accurate revenue tracking, reporting, and alignment with accounting standards
- Proactively manage client renewals, ensuring continuity of software, licensing, and maintenance agreements
- Maintain visibility into renewal pipelines and flag at-risk opportunities
- Develop and maintain reporting, dashboards, and operational processes tied to funding and revenue activities
- Drive cross-functional collaboration to ensure successful execution of funded programs and client engagements
Skills
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- 3–5+ years of experience in sales operations, revenue accounting, or partner funding/program management
- Working knowledge of revenue recognition principles and financial operations
- Strong Excel skills and experience managing reconciliations or financial tracking
- High attention to detail and ability to manage compliance and audit-related processes
- Strong written and verbal communication skills
- Experience with Microsoft partner programs, ECIF, or Partner Center
- Familiarity with ERP or CRM systems such as Dynamics 365, OneCRM, or similar tools
- Experience in a professional services or Microsoft partner environment
Benefits
- Competitive pay
- Generous paid time off
- Medical, dental and vision coverage
- Flexible spending accounts
- A health reimbursement account
- A 401(k) plan with company match
Company Overview
HSO provides digital transformation services by designing and managing enterprise-scale Microsoft cloud and AI-based platforms. It was founded in 1989, and is headquartered in Reading, Reading, GBR, with a workforce of 1001-5000 employees. Its website is https://www.hso.com.