Note: The job is a remote job and is open to candidates in USA. Smile Digital Health is dedicated to supporting better global health through their innovative health data platform. The Senior Cloud Engineer will design, build, and maintain cloud-hosted services and platforms to support the company's SaaS offerings, working closely with various teams to ensure deployments are scalable, reliable, and secure.
Responsibilities
- Develop, test, and maintain cloud-native RESTful APIs using Python, GoLang/ Go and JavaScript/TypeScript
- Build and manage Docker container images, ensuring best practices for image build, security, cost efficiency and deployments
- Author, maintain, and version HELM charts for deploying services into Kubernetes/ Openshift Environment, including configuration/ annotation values, templates, upgrades and rollback support
- Participate in (or build) CI/CD pipelines to automate deployment, testing, monitoring, and roll-back of SaaS services
- Monitor the performance, reliability, and scaling behavior of services; identify bottlenecks and implement solutions (caching, concurrency, resource limits, horizontal auto-scaling)
- Develop and maintain serverless SaaS components using AWS CDK, Lambda, API Gateway, and ECS/Fargate
- Ensure high availability and fault tolerance through Kubernetes features such as readiness and liveness probes, sensible resource requests/limits, and proper namespace/networking isolation. Implement and enhance CI/CD pipelines with automated testing, versioning, and documentation publishing
- Manage in-cluster dependencies such as PostgreSQL, Kafka, Grafana, and ElasticSearch using Helm or Operators
- Collaborate with security, operations, and infrastructure teams to ensure deployments meet security, compliance, logging, monitoring, and auditing requirements
- Troubleshoot and debug issues in production and staging environments. Provide root cause analysis and propose corrective measures
- Maintain clear documentation of architecture, deployment procedures, configuration, and usage of cloud tools
Skills
- 5+ years of professional experience in cloud development or infrastructure engineering roles
- Bachelor's degree in Computer Science, Software Engineering, or a related discipline (or equivalent work experience)
- Proven experience working to design and build SaaS applications and multi-cloud solutions
- Understanding of DevOps and hands-on experience working with DevOps tooling including, but not limited to, Gitlab CI, GitHub Actions, Azure Devops etc
- Working knowledge of public cloud SDKs/APIs (Azure SDK, AWS SDK, GCP SDK, etc.) for interacting with provider services (storage, identity, secrets, etc.). Boto3 and AWS CDK preferred
- Strong experience building APIs (REST or GraphQL) in Python and/or JavaScript/ TypeScript
- Solid knowledge of Docker, containerization best practices, and experience deploying containers in Kubernetes and OpenShift
- Experience authoring and maintaining Helm charts and Operators for complex deployments
- Familiarity with monitoring/logging/tracing tools (e.g., Prometheus, Grafana, OpenTelemetry, Elasticsearch/Loki, etc.)
- Strong understanding of cloud hosting (AWS and Azure preferred) and cloud storage, secrets, and security services
- Familiarity with GitOps tooling and principles
- Working experience with Hashicorp Terraform to build and deploy complex environments
- Ability to work in cross-functional teams and communicate effectively, both written and verbal
- Self-motivated, detail-oriented, with strong problem solving and troubleshooting skills
Benefits
- Remote Work Environment
- Flexible Time Away From Work Policy including PTO, Personal and Sick Days
- Competitive Salary and Health/Medical Benefits
- RRSP/TFSA/401K Employee Contribution
- Life and Disability
- Employee Assistance Program
- FHIR Study Program and Skillsoft Learning
- Super HAPI Fun Club
Company Overview
Smile Digital Health specializes in delivering fast, secure, compliant data infrastructures to enable for data intensive sectors. It was founded in 2016, and is headquartered in Toronto, Ontario, CAN, with a workforce of 201-500 employees. Its website is https://www.smiledigitalhealth.com/.Company H1B Sponsorship
Smile Digital Health has a track record of offering H1B sponsorships, with 2 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.