Note: The job is a remote job and is open to candidates in USA. Creative Circle is a beverage manufacturing company seeking a Social Media Content Creator / Community Manager to support their team of Social Media Specialists across a portfolio of alcohol brands. The role involves managing social channels, creating content, and engaging with the community to build brand presence and trust online.
Responsibilities
- Daily management of social channels: Instagram, Facebook, TikTok, YouTube, etc., including posting social content on behalf of multiple brands
- Maintain and update social media content calendar efficiently in a fast-moving environment; react to new information and re-prioritize accordingly
- Light content creation, including caption writing and Image/video editing
- Schedule content provided by brand from activations in stories and feed
- Reshare UGC and partnership content to stories
- Monitor and moderate incoming/outgoing social activity and engagement for multiple brands on their owned social channels
- Identify daily opportunities and recommendations for 1:1 engagement with fans, brand partners and high-reach influencers
- Support boosting for both planned and/or high-performing content/posts
- Accept collab invites from pre-approved partners
- Create new social handles in accordance with Legal & Compliance guidelines
- Independently handle escalations and incidents appropriately with the necessary sense of urgency, and use good judgment, escalating to leadership when necessary (reporting issues to Social Manager, Brand Marketing, and/or Consumer Engagement leadership when necessary)
- Build trust with consumers by adhering to the regulatory, risk management, and legal obligations of operating in the alcoholic beverage industry
- Collaborate with Social Specialist throughout content development and review process
- Contribute to monthly & quarterly social listening & performance reports
- Support the Social Specialist on the development of annual and quarterly strategies by contributing to audits, research, and case studies as needed
Skills
- Bachelors degree
- Minimum of 2 years of social media content creation, digital marketing, or public relations experience
- Previous experience in the alcohol beverage industry is required
- Skilled in reading, comprehending, interpreting and executing complex instructions, short correspondence and memos
- Proven knowledge of and experience with Instagram, Facebook, TikTok, or other social media platforms
- Strong knowledge of CapCut, Edits, Canva and AirTable
- Excellent verbal and written communication skills
- Skilled in working independently and exercising sound judgment
- Ability to explain complex ideas simply and concisely
- Excellent organizational skills, attention to detail and follow-through; experience with multi-tasking under tight time constraints
- Flexible, willing, and able to work evenings, weekends, and some holidays when business needs demand
- Able to manage time while prioritizing multiple projects efficiently and independently in addition to day-to-day tasks
- Experience working as part of a team
- Skilled in the use of Microsoft Office (Excel, PowerPoint, Office)
- Patient and willing to help others solve problems while maintaining a positive attitude
- Strong knowledge of social listening tools, experience with Emplifi Social preferred
Company Overview