Note: The job is a remote job and is open to candidates in USA. Lexipol is dedicated to creating safer communities through innovative content and technology solutions for public safety professionals. They are seeking a Senior Director of Product Management to lead the strategy and lifecycle management of their Policy product portfolio, ensuring alignment with market needs and organizational goals while mentoring a team of product managers.
Responsibilities
- Define and own the multi-year product strategy, ensuring alignment with company growth objectives, evolving market dynamics, and customer needs in the public safety sector
- Lead competitive intelligence, market segmentation, and customer research programs to identify whitespace opportunities and inform strategic positioning
- Develop product positioning and messaging frameworks in partnership with product marketing to ensure differentiated market presence
- Drive pricing strategy across the product portfolio, balancing revenue growth, profitability, and competitive positioning, with recommendations delivered to executive leadership
- Lead, mentor, and develop a team of product managers and technical product owners, establishing a high-performance culture grounded in accountability, customer obsession, and continuous learning
- Define and uphold standards for product management craft across the team — from discovery and requirements to delivery and measurement
- Build team capacity and capability to scale with the organization’s growth, including hiring, onboarding, and performance management
- Serve as a cross-functional leader who aligns engineering, design, marketing, sales, and customer success around shared goals and priorities
- Own the strategic product roadmap across the Policy portfolio, driving prioritization decisions that balance near-term revenue impact with long-term competitive positioning
- Lead efforts around opportunity assessment, business case development, and ROI measurement for new product investments
- Identify and develop organic growth opportunities, including adjacent market expansion, new buyer segments, and platform extensions
- Support partnership evaluation and integration as a subject matter expert on product portfolio fit and capability gaps
- Partner with SMEs, engineering and design leadership to ensure effective end-to-end product development, from discovery through launch and iteration
- Establish standards for requirements definition, user story quality, and acceptance criteria across the product team
- Oversee alpha, beta, and pilot programs for new products and features, ensuring structured learning and feedback loops
- Define and govern the KPI framework for portfolio performance, product adoption, and customer outcomes
- Collaborate with sales, product marketing, marketing, and customer success to develop and execute go-to-market plans that drive new sales, expansions, and renewals
- Guide the sales and customer success teams on product positioning, competitive differentiation, and customer value narratives
- Align product launches and roadmap communications to revenue targets and customer satisfaction metrics
Skills
- 10–15 years of SaaS product management experience, with at least 3–5 years in a senior leadership role managing product managers and/or product teams
- Demonstrated track record of defining and executing portfolio-level product strategy for B2B or B2G SaaS products
- Proven experience in pricing strategy, product positioning, and competitive analysis in a dynamic market
- Executive-level written and verbal communication skills, with experience presenting to C-suite
- Strong analytical capabilities, including the ability to build business cases, define KPI frameworks, and translate data into strategic recommendations
- Deep experience in Agile/Scrum product development methodologies and product management tooling
- Demonstrated ability to lead, develop, and scale high-performance product teams
- Experience integrating AI capabilities into product strategy and/or technology products
- Background in public safety, government, or adjacent regulated markets
- Agile certifications: Agile Scrum Product Owner, Scaled Agile, or PMI-ACP
- Pragmatic Marketing certification
- MBA preferred
Benefits
- Annual incentive
- A comprehensive benefits package including 401(k) with company match and flexible paid time off
- Annual bonus
- A collaborative, remote-first environment with flexibility and core-hours availability across US time zones
Company Overview
Lexipol empowers first responders and public servants with mission-critical solutions to best meet community needs safely and responsibly. It was founded in 2003, and is headquartered in Frisco, Texas, USA, with a workforce of 201-500 employees. Its website is https://www.lexipol.com/.