Note: The job is a remote job and is open to candidates in USA. Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. As the Staff Product Manager for New Business Ventures, you will own the vision and roadmap for enhancing customer experience, partnering closely with design, engineering, and business teams to build and scale new user experiences in the collectibles ecosystem.
Responsibilities
- Own the End-to-End Vision: Define, communicate, and drive a bold, unified vision for the customer experience—balancing strategic innovation with operational excellence
- Strategize & Execute: Develop a forward-looking roadmap aligned with business goals; drive product delivery from discovery to launch with speed, quality, and measurable impact
- Stakeholder Leadership: Partner closely with executive, business, and engineers to align priorities, build trust, and drive cross-functional momentum
- Modernize & Transform: Champion the evolution from legacy processes to digital, customer-centric paradigms. Translate market trends, technology shifts, and user feedback into actionable plans and products
- Set & Drive KPIs: Establish clear, ambitious metrics for user experience, satisfaction, retention, and platform growth. Drive teams to deliver measurable results and iterate based on data
- Mentor & Multiply Talent: Coach and elevate fellow PMs and cross-disciplinary teams; advance the product craft and foster a culture of continuous learning, humility, and high performance
- AI-adoption, builder first: finds ways to leverage the latest technology tools to collaborate with partners and ultimately product better outcomes
- Communicate with Clarity: Deliver crisp, context-aware communication—from executive presentations to engineering standups. Make the complex simple and actionable across audiences
- Inspire & Educate Collectors: Become a subject matter expert—not just in product management, but in what makes the coin hobby thrive digitally and in real life. Evangelize new possibilities for users and internal partners alike
Skills
- 7+ years in product management (preferably consumer-facing), with end-to-end ownership of products or major platforms
- Strategic leader—shaping vision, roadmap, and business impact at scale
- Comfortable bridging legacy businesses with modern market trends
- Expert stakeholder manager—simplifies complex issues and builds alignment with both executive and emerging/technical teams
- Strong technical and business intuition; ready to make bold, data-informed decisions
- Fast-moving, adaptable, and resilient—solving ambiguous problems with humility, hunger, and resolve
- Outstanding communicator—clear, persuasive, and context-driven across audiences
- Drives team culture and mentors others to level-up the entire product craft
- Bonus: Experience with collectibles, digital marketplaces, or platform transformation
Benefits
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All full-time employees are eligible for paid vacation
- Holiday Pay: All regular, full-time employees are eligible for nine company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Company Overview
Collectors offers authentication and sale services for high-value collectibles. It was founded in 1986, and is headquartered in Santa Ana, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.collectors.com/.